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Unit Supervisor - Bristol

Tenpin Ltd
Bristol, City of Bristol
11.51 per hour
Closing date
11 Mar 2024

Job Details

Unit Supervisor - Bristol

Come join our fantastic team.

We love to entertain! It's in our DNA!... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu.

We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain?

We are looking for people who want to work in a fun environment. You need confidence, energy and a positive attitude.

The Role

As a Unit Supervisor for Tenpin, you will be responsible for ensuring our customers have a great time when they visit us! The ideal Unit Supervisor will be driven, passionate and have a natural ability to create a fun environment for both our customers and team.

You will be part of the management team and help to lead the day-to-day operation of our centre including the development and growth of our people, sales and profits. You will:

  • Assume day-to-day responsibility for the operational management of the unit
  • Strive to achieve a culture that is totally focused on delivering excellent customer service
  • Constantly alert to all sales opportunities and promote this culture within the centre.
  • Deputise in the absence of the Deputy Manager and General Manager
  • To support the interpretation of Tenpin corporate strategy and core values
  • To be able to demonstrate an understanding of the business and be able to implement short term objectives
  • Provide support to the team in various departments as and when required
  • Take responsibility for ensuring that all policies, procedures, controls, and compliance areas are adhered to on a day-to-day basis

Skills You Need

  • Have a minimum of 12 months experience in a supervisor role, ideally within leisure, hospitality, or retail
  • Passionate about delivering exceptional customer service
  • Have experience in leading large teams
  • Full of determination, enthusiasm, and patience!
  • Be ambitious and want to progress!
  • Fully flexible and highly adaptable to change

Our Fantastic Benefits

  • Tenpin Treats - Retailer discounts, Smart Tech and Best Doctors
  • Free Bowling for family and friends
  • Free Food (when working 6 hours or more)
  • Enhanced Maternity, Paternity, Adoption leave
  • Medicash Health Care Cash Back Scheme
  • Employee Assistance Programme
  • Free counselling
  • Life assurance - 2 x annual salary
  • Long Service Awards
  • Recommend a Friend Scheme
  • On the Spot Rewards

Career Development

If you are looking for career development, then Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success! Most of our managers joined us as a Team Member and have progressed into management or senior roles.

What Happens Next?

If you are ready to develop your career with us, click apply and complete the short application process (2 mins).


Tenpin Ltd (part of Ten Entertainment Group Plc - is one of the UK's largest bowling operators, with 40 entertainment centres spread across the UK.

Tenpin Ltd has recently been acknowledged as a "Best Workplace" by Great Places to Work(r) in 2017 and currently holds Investors in People accreditation GOLD standard.

We put our employees in the heart of everything we do, believing that happy employees will thrive within a happy team in turn, delivering an excellent customer experience which will lead to increased profit and success for all. 

With the right people on board we have a proven track record of developing and growing all of our businesses. We have a strong growth strategy to purchase new bowls over the next 3 years.

Bowling is a fantastic leisure activity, our sites have licensed food bars, American pool, and state of the art arcade areas. Not to mention Sector 7 our laser combat arena and our Pingo's soft play areas.

Do you fancy being on the Winning Team?

Are you fun loving, hard working and maybe just a little bit bonkers about bowling? If so, we want you on board!

Company info
Tenpin Ltd
02034 410700
Aragon House
Milton Keynes
MK43 0EQ

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