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Group, Conference and Events Sales Executive

Employer
Hilton Hotels
Location
Gateshead, Tyne and Wear
Salary
Competitive
Closing date
18 Feb 2024
Group, Conference and Events Sales Executive

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.  

A WORLD OF REWARDS

  • Yearly salary of £23,535 plus quarterly sales incentive bonus of up to 30%
  • Free, healthy and high-quality meals when on duty
  • Grow your Career
  • Personal Development programmes designed to support you at every step of your career
  • A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
  • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
  • Team Member Referral Program
  • Discounted dental and health cover
  • High street discounts: with Perks at Work
  • Discounted car park
  • Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
  • Modern and inclusive Team Member’s areas
  • A Group, Conference, and Events (GCE) Sales Executive will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.

    What will I be doing?

    A Group, Conference, and Events (GCE) Sales Executive, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The GCandE Sales Executive will interact frequently with Guests and customers to earn repeat and expanded business. Specifically, a Group, Conference, and Events (GCE) Sales Executive will perform the following tasks to the highest standards:

    ·       Receive and convert incoming enquiries to achieve targets and maximize revenue

    ·       Manage an events schedule to maximise yield

    ·       Focus on a consistently executed up-selling approach

    ·       Build strong relationships with customers to fully understand their needs

    ·       Arrange and carry out Hotel show rounds

    ·       Ensure the complete administration and execution of all planned events

    ·       Participate in hotel promotional activities

    Qualifications

    What are we looking for?

    A Group, Conference, and Events (GCE) Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    ·       Good organisational and administration skills

    ·       Positive attitude and good communication skills

    ·       Commitment to delivering a high level of customer service

    ·       Confident telephone manner

    ·       High level of IT skills

    ·       Excellent grooming standards

    ·       Demonstrated previous experience working in a Sales environment

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    ·       Knowledge of the hotel property management systems

    ·       Demonstrated previous experience working in the Conference and Events function

    ·       Qualification, degree, or certification in a relevant field

    EVERY JOB MAKES THE STAY.

    At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

    We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

    Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

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