Skip to main content

This job has expired

Restaurant Operational Risk Manager - Noodle Hq 5-7 Marshalsea Road

Competitive salary and benefits
Closing date
22 Feb 2024
restaurant operational risk manager - noodle hq 5-7 marshalsea road

the role |

we've got an excellent opportunity for a restaurant operational risk manager to join our team here at wagamama. you will line manage our regional risk business partners and be responsible for ensuring wagamama operates in a safe, legal and compliant manner leading with cross-functional collaboration and top organisation skills whilst always pushing the boundaries to ensure we are best in class!

this is an exciting time at wagamama as we continue to grow both in the UK and internationally with 165 restaurants in the uk + 10 new openings planned this year. you will lead the nso and transformational refurb programme alongside our auditing programme working closely with all functions across property, maintenance, operations and l+d to deliver safe and hygienic operational policies, owning and maintaining the haccp systems, policies, procedures, documentation and safe systems of work

key responsibilities |

    manage and oversee the internal audit programme manage your team of direct reports ensuing that all escalated complaints and incidents are investigated and drawn to a conclusion in a timely fashion own and maintain HACCP systems, policies, procedures, documentation and safe systems of work support the nso and transformational refurb programme, ensuring restaurants are set up for success and meet the brand standards with regards to food safety + health and safety manage and analyse risk reporting and trends, using these outputs to develop and maintain a positive safety culture in the business manage regulatory challenge, identifying and recommending appropriate action to mitigate legal and brand risk as necessary coach and train operations on regulatory compliance processes and procedures, delivering workshops to improve controls within the business work closely with L&D, HR and Operations to ensure all training regarding food hygiene, health and safety satisfies current legislation manage the fire risk assessment, pest control, and any other regulatory requirements, working closely with the maintenance and property teams. develop, manage, and retain a highly skilled team

the experience + personal attributes we are looking for |

  • extensive experience in a senior health and safety role with experience in the food/hospitality industry
  • NEBOSH National General Certificate or equivalent
  • Level 4 Award in Managing Food Safety in Catering or equivalent
  • experience line managing or leading a team


  • membership of recognised professional body (with evidence of meeting CPD requirements) preferred
  • knowledge of audit techniques and/or recognised ISO qualification
  • educated in a recognised environmental health, food safety or food technical qualification

our perks + quirks |

    a competitive annual salary discretionary 20% bonus opportunity per year wagamama food allowance private healthcare pension contribution 25 days holiday + all bank holidays various discount across retail, hospitality + leisure internal progression opportunities | fully funded apprenticeship programmes to support your growth kintsugi wellness | access to councillors, cycle to work scheme, discounted gym + leisure family friendly policy | family friendly policies | enhanced pay entitlements and support for those growing their families financial wellbeing support | access to loans repaid through your salary

the wagamama way |

kaizen, meaning 'good change', is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities + the impact on the planet

three whole decades of acting different, we don't conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

all we ask is for you to dish up what makes you different

be you, be wagamama

wagamama is proudly part of disability confident


Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert