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Conference and Banqueting Floor Manager

Hilton Hotels
Birmingham, West Midlands
Closing date
18 Feb 2024
Conference and Banqueting Floor Manager

This is the occasion you have been waiting for!


WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. 


Yearly Salary ranging from £24,000 to £25,000



  • Smart uniform provided and laundered
  • Free, healthy and high quality meals when on duty
  • Grow your Career !
  • Personal Development programmes designed to support you at every step of your career
  • A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (
  • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
  • Team Member Referral Program
  • Discounted dental and health cover
  • High street discounts: with Perks at Work
  • Free car park
  • Subsidised Taxi between 12am and 7am
  • Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
  • Guest Experience Day: 1 night stay with breakfast and dinner
  • Modern and inclusive Team Member’s areas
  •               What will I be doing?

    •  Managing floor operations to ensure client is happy and the event is running on time
    • Maintain exceptional levels of customer service
    • Optimise sales where possible
    • Maintain good communication and work relationships in all hotel areas and with external customers and suppliers

     What are we looking for? 

    •  Experience in a busy hotel or events environment
    •   Experience at supervisor level
    •  Ability to motivate a team
    •   Exceptional communication skills
    •  Exceptional leadership skills


    At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

    Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

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