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Hilton Hotels
Edinburgh, City of Edinburgh
Closing date
18 Feb 2024

Delivering Unforgettable Experiences at the Caley

The stories begin here at Waldorf Astoria Edinburgh – The Caledonian:

Known locally as the “Caley”, Waldorf Astoria Edinburgh – The Caledonian, was built in 1903 and is one of Edinburgh’s most iconic landmarks. Standing proudly at the West End of Princes Street, this former Victorian railway-building hotel nestles in the shadow of Edinburgh Castle. Its reputation for style and excellence has attracted international visitors and notable personalities for over one hundred years.

Click on the links to get a glance inside the doors of our hotel: Hotel Website, Instagram, YouTube


Why do we enjoy working here? This is more than just a workplace.

·       Here you have the opportunity to develop and discover yourself as much professionally as you do as a person.

·       Here they support you and encourage your individuality.

·       Here you will meet incredibly inspiring people you can call friends, for life.

·       Here we are incredibly passionate about delivering special unforgettable moments to our guests and colleagues.

At the Waldorf Astoria Edinburgh – The Caledonian, we are proud to guarantee every team member at the hotel a wage of at least ELEVEN POUNDS per hour!

We can coach, train and develop you to help find your passion, whether it is your first role in hospitality or you are ready to take that next step.


·       Hourly Rate of £11.30 per hour (plus gratuities which are shared across the team/ and you will also be included in our fantastic upselling program).

·       As a permanent contracted Team Member, you will enjoy time and a half for any overtime, including bank holidays.

·       Smart uniform provided and laundered

·       Free and healthy meals when on duty catering to a variety of dietary requirements

·       Short Term accommodation to support your relocation from other areas of the UK or further (subject to availability)

·       Grow your Career your next position could be as a Team Leader or Supervisor.

·       Personal Development programmes designed to support you at every step of your career with our own Learning and Development Manager based at the hotel.

·       A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (

·       Team Member Travel Program: discounted hotel nights from FORTY POUNDS per night around the world with GO HILTON! As well as a free stay at the hotel on the successful completion of probation

·       50% off Food and Beverages (subject to individual outlets)

·       Team Member Referral Program – offered at a rate of £500 per a successful referral

·       High street discounts: with Perks at Work - offering a wide range of retail discounts, including cinema tickets, supermarket discounts and many more

·       Holiday: 28 days including bank holidays (increasing yearly for every full year you work up to 33 days)

·       Discounted dental, health cover and life insurance

·       Modern and inclusive Team Member’s areas

·       Recognition non-stop all year long!

·       Birthday – join us for a team birthday dinner at the hotel

·       Want to find out more  - follow us on the HR Instagram

We look forward to explaining in detail the range of magnificent benefits that you would expect from a global hotel organization like Hilton Worldwide.

 Waldorf Astoria is effortless Luxury – rooted in elegant service, delivering unforgettable experiences.

If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of guest service, you may just be the person we are looking for!

·       Have extensive knowledge of a wide variety of drinks and cocktails and have the ability and willingness to create original cocktails and drinks lists.

·       Communicate and delegate tasks to the team

·       Ensure compliance of brand standards

·       Effective time management and communication skills

·       Manage guest queries in a timely and efficient manner

·       Represent needs of the team

·       Assist Food and Beverage management with achieving financial targets

·       Assist Food and Beverage management with training and development of team members

·       Work across all areas of food & beverage when required by the business.

·       Assist with annual and mid-year appraisals with team members under your responsibility

·       Comply with hotel security, fire regulations and all health and safety legislation

·       Be environmentally aware

·       Assist other departments wherever necessary and maintain good working relationships

 We look forward to welcoming you to our hotel and to giving you the opportunity to work with our fantastic Managers, who can coach and develop you in achieving your personal goals in your future hospitality career.

We are open to confidential conversations with candidates about the role as part of the application and recruitment process.  Please email if you have any questions in regards to the job opportunity.


At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

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