This job has expired

Bar Supervisor

Employer
Hilton Hotels
Location
London, Greater London
Salary
Competitive
Closing date
18 Feb 2024
Bar Supervisor

Let's shake things up a bit!

 

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. 

 

Hourly Rate of £13.00  per hour plus service charge

 

A WORLD OF REWARDS

  • Smart uniform provided and laundered
  • Free, healthy and high quality meals when on duty
  • Grow your Career ! your next position could be as an Assistant Bar Manager
  • Personal Development programmes designed to support you at every step of your career
  • A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
  • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
  • Team Member Referral Program
  • Discounted dental and health cover
  • High street discounts: with Perks at Work
  • Discounted car park
  • Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
  • Modern and inclusive Team Member’s areas
  • A Bar Supervisor oversees the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages.

    What will I be doing?

    As a Bar Supervisor, you will supervise the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Maintain an effective bar service with an emphasis on high quality, efficient service
  • Check that Guest service standards are set, implemented and monitored, and continuously evaluated
  • Set-up of the outlet in accordance with the pre-determined standards of the operation
  • Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly
  • Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesss this knowledge and the application of it
  • Ensure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understand and applied
  • Ensure all Team Members are impeccably presented and adhere to the correct uniform standards
  • Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures
  • Complete all necessary administration in accordance with Company procedures relating to all staff members
  • Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
  •  What are we looking for?

    A Bar Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • A warm personality, attentive and smartly presentable
  • An ability to listen and respond to demanding Guest needs
  • Excellent leadership, interpersonal and communication skills
  • Accountable and resilient
  • Committed to delivering high levels of customer service
  • Ability to work under pressure
  • Flexibility to respond to a range of different work situations
  • It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Customer Service experience in a supervisory capacity
  • Passion for delivering exceptional levels of Guest service
  • A basic level of IT proficiency
  • EVERY JOB MAKES THE STAY.

    At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

    Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

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