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Server/Waiter/Waitress - Cardiff

Employer
Gaucho
Location
Cardiff, Cardiff (Caerdydd)
Salary
Discussed at venue
Closing date
11 Mar 2024
Server/Waiter/Waitress - Cardiff

Gaucho is looking for an experienced and passionate Senior Waiter to join one of our Gaucho Teams! The ideal Senior Waiter candidate will be hardworking, have a positive attitude and work well within a team. They will be a Gaucho ambassador and be able to upsell all Gaucho products with confidence


Benefits and Training for a Gaucho Waiter


  • 50% off at all Gaucho and M Restaurants
  • Referral and Length of Service Bonuses
  • Incentive and reward schemes
  • Cycle to work schemes
  • RARE Benefits
  • Industry Apprenticeship Program Opportunities
  • Career Development and Training Programs
  • Training provided by the Rare L.A.B
  • Breakfast and Dinner when working
  • 28 paid annual holidays


Key Responsibilities of a Senior Waiter


  • Work with the restaurant team to offer an exceptional Gaucho experience to all our guests through heightened hospitality.
  • Be the face of Gaucho and demonstrate service excellence while following the Gaucho Cycle of Service and standards.
  • Strengthen and maintain product knowledge in order to host tables and guide guests with menu choices.
  • Support and assist the management team to maximise sales revenues by driving covers and average spend per head.
  • Ensure all guest orders are received and processed professionally and accurately.
  • Help maintain a clean and organised restaurant at all times and follow all set-up and breakdown procedures.


Requirements for a Gaucho Senior Waiter

  • Demonstrate warmth and empathy towards guests and colleagues
  • To always take a positive approach to your own role acting as a role model to all new members of the team
  • Work well within a team (be a team player) and a fast-paced environment
  • Be approachable and well mannered
  • Be professional and respectful at all times
  • Have fun



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