Shift Supervisor - Beckenham, London
Goals are the premier five a side football centre operator in the UK offering state of the art facilities throughout the country. We pride ourselves in exceeding customer expectation in levels of service delivery and the quality of our facilities.
We employ people who are passionate about delivering these promises and who can work best in a fast paced and fun sporting environment. A fast-growing company where there are opportunities for those with the skills to match their ambition.
Overview of main duties and responsibilities:
You will work closely with the Management Team to ensure standards are maintained throughout the team and high standards of sales and service delivery are maintained in your absence.
You will also be required to complete duty management shifts to provide management cover for the Club, due to this we require the applicant to be 18+. As part of our service requirement you will be expected to work shifts that will include evenings and weekends, while leading a team that work different days and nights to yourself.
Other skills and requirements are strong administration and customer service skills, excellent communication and organisation skills, the ability to build rapport quickly with a variety of individuals, computer literate including basic word and excel, cash handling, dealing with face to face enquiries and excellent telephone sales skills.
This is a great position for candidates looking to develop into a management career within the Company. Our team members are encouraged to develop their careers and as a company we provide support, training and guidance to assist individuals in achieving their career aspirations.
In return we will provide you with an exciting and bustling working environment that will motivate and reward you.
- Birthday Holiday
- Paid breaks
- Pension scheme
- Access to employee assistance careline for you and your family
- Bonus scheme based on KP’s
- Team incentives
- 50 % Discount on Goals related products (parties function hire, food)
- Free individual pitch hire
- Annual events
- Uniform provided
- Fantasy football team league with prizes