TITLE – Cluster Front
– Coldra Court Front
PAY - £36,000 per annum plus benefits!
TYPE – Full
Time – Permanent
OF WORK – 40 hours
DETAILS – 5 days
out of 7
you a world-class Cluster Front Office Manager? Do you have what it takes to lead
our front offices within the Celtic Collection?
ARE WE LOOKING FOR …
will need a five-star hotel background and proven experience at a senior
level in delivering a busy hotel or resort operation including food and
drink, rooms division, conference and events, and leisure. An
individual with a creative mind and an analytical approach who will thrive in
an environment where forward thinking, developing solutions and business
proposals are encouraged.
looking for a highly skilled manager, a strong character who has a hands-on
approach and can deal with the pressures of day-to-day operational
issues. Evidence of excellent people management skills is essential as is
the ability to organise, inspire and lead a team. Knowledge of ‘Opera’
would be beneficial but not essential.
You will need a passion for this sector of the
industry and delivering outstanding service, in an environment where guests
have high expectations. Experience in the Rooms Division sector of the
hospitality industry is essential, with a preference for those candidates who
have worked in a quality driven, high-volume environment.
YOU’LL DO …
ensure that our guests leave with a positive and memorable experience, creating
advocates for our conference business, bar and dining venues, and leisure
membership along with bedroom experiences between the hotel resorts. In this
position you will work closely with other operational Managers to ensure that
the guest and five-star service delivery is at the centre of everything that we
do. The successful candidate and their team will be expected to always
deliver the ultimate guest experience, where employees interact with guests in
a relaxed, pleasant but professional manner.
IN IT FOR YOU…
employee of The Celtic Collection, you can enjoy a range of incredible perks,
from free parking whilst on duty, and lifestyle and retail discounts for you
and your family to name just a few.
career development opportunities are as unique as you are. We pride
ourselves on being part of your journey every step of the way, starting on
your first day where you can start your personalised in-house training
pathway. We are sure you won’t be disappointed!
The Celtic Collection is a prestigious portfolio of unique hotels and
event venues at the gateway to South Wales developed from the success of the
Celtic Manor Resort, a flagship business and leisure destination that has
been voted the Best UK Hotel for nine of the last 10 years at the Meetings
& Incentive Travel Awards.
Host venue of the 2014 NATO Summit and the 2010 Ryder Cup, the Celtic
Manor Resort is one of Europe’s finest destinations for luxury escapes,
family breaks, special occasions, golfing getaways and business events. The
resort offers three championship golf courses, luxury spas, exceptional
conference facilities and team-building and family activities including
archery, adventure golf, laser clays and treetop ropes courses.
As well as the five-star Resort Hotel, the Collection also includes
the historic Manor House, the stylish Coldra Court Hotel, 10 luxury
self-catering Hunter Lodges, and the essential convenience of T? Hotel Magor.
The 170-bedroom Parkgate Hotel was opened in the city centre of Cardiff in
Autumn 2021 in partnership with the Welsh Rugby Union, and a second T? Hotel
opened its doors at Milford Waterfront in the Spring of 2022 in partnership
with the Port of Milford Haven.
In September 2019, The Celtic Collection launched the new
International Convention Centre Wales (ICC Wales) in a joint venture
partnership with Welsh Government.
In the event we receive a high number of applications, we reserve the
right to close this campaign early
In line with the requirements of the Asylum and Immigration Act of
1996, all applicants must be eligible to live and work in the UK. Documented
evidence of eligibility will be required from candidates as part of the
recruitment process. The Celtic Manor Resort is an equal opportunity employer
and would welcome interest from applicants of all ages.