Kitchen Manager

London, Greater London
28,100 per annum plus bonus
Closing date
7 Mar 2024

Job Details

Kitchen Manager

Kitchen Manager - 28,100 per annum + bonus, up to 25%

Our Kitchen Managers are the key to a successful shop operation. The Kitchen Managers support the GM & AGM by managing the kitchen and the team within the kitchen, and are accountable for People, Quality, Standards and Money within their shop.

As a Kitchen Manager, you will manage the kitchen through constant MBWA (manage by walking around) and your performance is measured against the KPIs for your shop 'Champions League' alongside other key responsibilities. You will look after the training and development of their team through succession planning to ensure the shop family tree is always stable and the individual team members potential is maximised.

main responsibilities

  • Ensure itsu produces beautiful food according to the itsu standards and in line with the business needs.
  • Lead and motivate the team by promoting and living the itsu qualities
  • Be the guardian and the owner of itsu quality
  • Comply to all itsu health & safety policies to ensure all the products we serve to our customers are safe
  • Ensure EHO 5 stars are achieved
  • To complete the weekly stock count & administration processes accurately and consistently

You put people at the heart of everything you do by displaying the 4 itsu qualities:

  • I take pride [in what I do]
  • I genuinely care [for people]
  • I want to grow [myself & others]
  • I build trust [around me]

things that we like

Listeners, empathisers, commercial thinkers, challenging minds, critical friends, team players, creatives, those who have people at the forefront of their mind, those who think shop first, those who are themselves


we are the fast food of the future, it’s Asian-inspired, good for you and delicious, power packed with zen goodness to help keep you on the ball. Made with passion and pride since 1997.

Company info

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