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Front of House Supervisor - Fetter Lane, London

Fetter Lane, London
12.55 per hour plus tips
Closing date
4 Mar 2024

Job Details

Front of House Supervisor - Fetter Lane, London

WatchHouse is an industry leading group of specialty coffee houses across London, along with a beautiful house in the heart of Bath. Our Supervisors are a huge element in the day to day running and success of every WatchHouse. From opening the House to standard, to running excellent shifts, to exposure in managing our talented team - This role is your first step in a career in hospitality.



We are passionate about people, products and places and you will be working alongside hospitality professionals to deliver our vision of the Modern Coffee Experience. We are looking for a skilled and experienced Supervisor/Shift Leader to join our team at WatchHouse Fetter Lane.

This is one of our busiest espresso bars, with a constant queue of regulars and new customers coming in. Think fast paced, highly efficient and superb coffee.

This dynamic role will be perfect for a proactive, customer focused and detail orientated person who has a passion for all the things we do.

The ideal candidate would be someone with a natural ability to deliver a best in class experience to every one who walks through our doors and an unparalleled customer service. We are looking for someone with supervisor experience in a restaurant or large coffee shop setting. Someone who is approachable, reliable and hard working. With multiple Houses across London new sites on the horizon, we continue to grow at pace with exciting opportunities for those wishing to build a career in hospitality.

This role is key dynamic to the smooth and efficient running of our Houses, taking responsibility in running the floor/brunch service in this busy location. Usually, the first point of contact for a customer we are looking for friendly, welcoming, knowledgeable and detail focused people.

This role also gives the successful candidates the opportunity to join WatchHouse at a time in which we are gearing towards further expansion, giving everyone unique career opportunities over the coming months and years. The perfect role for someone looking to pursue a career in specialty coffee. You'll have access to a range of in House learning and development programmes and the opportunity for promotion and transfer across the sites as the company develops.

In short, at WatchHouse you can expect:

  • A truly wonderful bunch of people that you'll get to work with.

  • Beautifully designed Houses in some of the London's most iconic locations.

  • London Living Wage pay as a minimum plus a share of TRONC for all service employees (minimum of 1 extra per hour).

  • Flexible shift times.

  • Free WatchHouse coffee & WatchHouse drinks (even on days off).

  • Free lunch on every shift!

  • 30% off food when you aren't working.

  • Discounts on our WatchHouse retail range.

  • Access to the WatchHouse cycle to work scheme.

  • Training available and opportunities for career growth and development across the business.

WatchHouse is an equal opportunity employer. We pride ourselves in creating an environment where diversity is celebrated, equality is insisted and inclusion expected. A company where we believe in having the right person in the role; and personality, individuality and uniqueness top the list of what we are looking for in applications and throughout our hiring process.



WatchHouse is a specialty coffee company with multiple locations across London. Founded on the famous Bermondsey Street in 2014 WatchHouse has become an iconic brand in the world of Specialty Coffee. Later this year we will be opening our doors in Bath and we are commencing recruitment for all roles.

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