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Team Leader - Hyde Park & Regents Park, London

The Royal Parks
Hyde Park & Regents Park, London
£14.00 per hour
Closing date
21 Feb 2024

Team Leader - Hyde Park & Regents Park, London 

Hyde Park Boat House, Serpentine Lido and The Regents Park Boating Lakes, London

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.

We are now looking for a Team Leader to join us on a fixed-term contract from May to October at The Hyde Park Boat House, Serpentine Lido, The Regents Park Boating Lakes and The Greenwich Park Boating Lake.

The Benefits

  • Hourly rate of £14.00
  • 26 days' annual leave (pro rata) plus public holidays, increasing to 29 days after 3 years’ service (pro rata)
  • Pension scheme (3% employee contribution; up to 10% employer contribution)
  • Private medical insurance and healthcare cash plan
  • Employee assistance programme and access to mental health first aiders
  • Learning and development opportunities
  • Cycle to work scheme
  • Offices in a beautiful location

This is a terrific opportunity to develop your career with our historic organisation as well as having the opportunity to gain a Lifeguard qualification, if you don’t already have one!

You will work in some of London’s best loved and beautiful spaces, facilitating the enjoyment of others for the entirety of the summer season!

So, if you’re ready to elevate your expertise in the heart of London’s green haven, then apply today!

The Role

As a Team Leader, you will be a keyholder and operational supervisor for the boating and swimming venues across our parks.

Championing health and safety, you will provide bather and user supervision at the water-based leisure services in Hyde Park (boating), Greenwich Park (boating), The Regents Park (boating) and The Serpentine Lido (swimming).

You will work under the direction of the Operations Managers, providing operational support in all areas to ensure an exceptional customer experience!

About You

To be considered as a Team Leader, you will need:

  • To be a qualified National Pool Lifeguard and/or Open Water Lifeguard
  • The ability to manage customers and resources to achieve smooth operations and a great customer experience
  • The ability to manage changing and competing priorities, absorb new information rapidly and address issues
  • The ability to work flexible hours

Other organisations may call this role Duty Manager, Boating and Swimming Team Lead, Operational Lead, Operational Team Leader, Operational Manager, Operational Support Team Leader, Boating Team Lead, or Duty Manager.  

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please click here to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as our Team Leader, please apply via the button shown. Successful candidates will be appointed on merit.

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