Reservations Agent - Chester

Employer
Valor Hospitality Europe
Location
Chester, Cheshire
Salary
Competitive
Closing date
7 Mar 2024
Reservations Agent - Chester

Reservations and Events Agent Competitive + Great Benefits

DoubleTree by Hilton Hotel & Spa Chester, CH2 3PD

Why join us?

As well as being rewarded with fantastic benefits, training and development, you'll be joining one of UK's Top 6 Best Places to Work in Hospitality 2023!

  • Stays across the UK at employee rate (a HUGE discount!)
  • Discounted Friends and Family rates (that'll make you really popular!)
  • 50% off food and beverage in our hotels
  • A range of development and apprenticeship programmes
  • We're committed to your development and progression with lots of promotion opportunities
  • You'll get all meals on duty (because hard work is hungry work!)
  • Uniform provided
  • We're big on all things reward and recognition and celebrate success throughout the year
  • Commitment to your health and well-being
  • Flexible working arrangements
  • Discounted use of leisure facilities
  • Refer a Friend incentives to influence your earning potential.
The Role (Fixed Term)

As 'Reservation & Events Agent ' you'll be on the front line, delivering on our mission!

You'll be a passionate leader with the ability to inspire, motivate, and support your team in order to exceed your commercial goals. You'll have high standards when it comes to guest experience, understand brand standards and you'll take ownership and pride in your work.

What you'll be doing

Working as part of a great team
Take enquiries and bookings via telephone and online bookings
Processing, amending and updating bookings as required
Maximising revenue through upselling
Administration and Technology savvy
Available to work when the team and customer needs you most

What'll make you a great fit for us here at Valor

You'll be a master at taking reservations, chasing bookings and be in the know about all our delicious food and beverage packages, ensuring that maximum occupancy and room rates are achieved.
When it comes to our guests, you'll know who's who and what's what so that the reception team is kept up to date with our occupancy levels, no-shows, VIP's and special events.

If we've got you SOLD then get in touch today...

What you'll become a part of

Valor Hospitality is a trusted, multiple award winning, and full service, international hospitality company operating in the US, UK, Europe, Africa, Asia and the Middle East. We are reimagining hospitality internationally, creating great ROI, driving commerciality with creativity and innovation. Recognised by owners, investors and developers as an innovative and trusted partner to drive revenue and increase profits.

Here in the UK we operate 35 properties across the brands of Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott Hotels and Courtyard by Marriott, in various locations throughout the UK. The Company continues to have ambitious development and growth plans.

Hotel Description

Situated on 12 acres of landscaped gardens, the DoubleTree by Hilton Hotel & Spa Chester is an 18th Century Manor House offering modern accommodation in a superb location two miles from Chester and just 40 minutes from Manchester and Liverpool's airports. The Manor House and Hall are complemented by an English Heritage listed conservatory, a restaurant, lounge, bar, luxury spa and fitness center, 24-hour business center, 8 flexible event and meeting rooms. The 12 acres of landscaped gardens offer the perfect setting for an unforgettable wedding day.

Valor Hospitality Europe has established itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.

Please visit https://valorhospitality.com/ to learn more about our existing hotels, other exciting job opportunities and our company.

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