Server/Waiter/Waitress - London

Employer
Royal Lancaster Hotel
Location
London, Greater London
Salary
Competitive Salary
Closing date
6 Mar 2024
Server/Waiter/Waitress - London

Are you a dynamic and ambitious individual with a passion for the luxury hospitality industry? If you are ready to embrace a journey of growth and development, we invite you to submit your resume!

Elevate your career by joining our independently owned hotels as a Food & Beverage Graduate, and you will start your progression toward becoming a valuable and expert member of the hotel!

The 12-month Graduate program will focus on the Food & Beverage department, offering participants valuable exposure to all departments that work in collaboration with the F&B team.

All candidates who successfully advance in the selection process will be invited to participate in an assessment day.

Key Highlights of the Graduate Programme:

  • Become a member of at least one task force and attend all meetings relevant to your program (such as P&L, forecast, revenue, etc) and work on individual projects,
  • Attending workshops specifically designed for Graduates attending this program,
  • To provide a friendly and efficient welcome to all our guests while delivering 5* service at all times,
  • Use various computer systems,
  • Ensures every guest receives exceptional service of food & beverage according to the company policy, SOPs and AA and LQA standards.

  • Assists in opening and closing procedures in the outlets.
  • Assists with clearing, re-setting tables, taking orders, serving food and drinks, polishing equipment, and maintaining the buffet (when applicable), following departmental standards.
  • Closely monitors the quality of food and beverage service to ensure a consistently high standard.
  • Report any compliments/complaints immediately to Assistant Manager or Manager.

  • Deal with payment according to our policies and procedures.
  • Deal with cashier duties when required.
  • Assists in other areas of the Food & Beverage operation as and when required.

    Requirements:

    • Genuine passion and hunger to develop within the luxury hospitality industry.
    • Proficiency in the English language.
    • Eligibility to work in the UK.

    Benefits:

    • Complimentary Night Stays for 2 (completion of probation).
    • Employee discounts of up to 50% on food & beverage and spa treatments across our sister properties.
    • Employees and Friends & Family rates across our sister properties.
    • Complimentary meals on duty.
    • Refer a friend bonus.
    • Cycle to work & workplace pension schemes.
    • Employee recognition schemes and Social Committee events including gala dinners and much more!


    Royal Lancaster is based in Lancaster Gate, 2min walking distance from Lancaster Gate Station and 7min from Paddington Station

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