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Shift Leader - Stewarding

The Peninsula London
Grosvenor Place, London
Market Leading Salary & Benefits + Service Charge / Update Salary Banding
Closing date
26 Feb 2024

Job Details

Shift Leader - Stewarding

The Peninsula London is pleased to announce that we are seeking Shift Leaders within our Back of House department, reporting to the Assistant Back of House Manager. This is a crucial supervisory position within an exceptionally busy department; one recognized as the backbone of any successful operation.  Overall responsibility to provide leadership and support a team towards achieving exceptionally high standards of service in all areas.

  • An exceptional opportunity to join our high-profile flagship hotel in London
  • Market-leading remuneration, service charge, and attractive benefits
  • Join our award-winning group, working alongside a highly experienced team

Key accountabilities

  • This position will deputize in the absence of the Assistant Back of House manager, responsible for the efficient operations, (with a focus on cleanliness, cost-control, department support, and guest satisfaction).
  • Supervising the standards of cleanliness, rules, and regulations, legislation, health and safety, emergency response, and standard operating procedures. Compliant with HACCP
  • Supervise not only the internal team but all contracted back-of-house services and cleaning of the hotel and residences, including chemical suppliers, and ensuring safe working practices.
  • Conduct and manage monthly inventory and control stores of the Food and Beverage OS,&E (Operating supplies and equipment), the hotel’s CGS, China, Glassware and Silverware) and F&B cleaning supplies to maintain par levels, manage quality, breakage costs and loss.

General requirements

  • Experience within Stewarding/Back-of-House operations with proven responsibility for cleanliness, legislation, health and safety and financial cost control.
  • Minimum of 3 years of leadership responsibility within a luxury hotel environment.
  • Excellent time management and organizational skills, highly adaptable, naturally positive.
  • Fluent English communication proficiency

At the Peninsula London, we look after:

Your financial wellbeing:

  • Excellent salary package 
  • Generous service charge distributed equitably to all colleagues

  • Life Insurance

  • Enhanced company contribution on pension plan

Your medical care:

  • Medical cash plans including optical and dental coverage

  • Enhanced maternity and paternity leave plan

Your daily health routine:

  • State of the art heart of house facilities including a gym, fitness classes, relaxation room, contemplation room and nursing mothers’ room

  • Colleague restaurant with healthy and balanced 24/7 food offerings

  • On-site occupational health and safety nurse and wellbeing education sessions

Other perks:

  • High street and online shopping discounts

  • Rewards and recognition initiatives

  • Dry cleaning for uniforms and work attire

We are delighted to receive your CV and will liaise with suitable candidates directly.

Ideally situated in the heart of Belgravia, with views over Hyde Park Corner and Wellington Arch, The Peninsula London occupies one of the city’s most prestigious addresses. The newly built hotel, impeccably designed to harmonise with surrounding heritage buildings is just moments away from the city’s most iconic attractions, including Three Royal Parks, Buckingham Palace, Harrods, and Big Ben. Its 190 light-filled guest rooms and suites have been exquisitely designed by Peter Marino; its gathering spaces include several world-class restaurants and bars, including Brooklands helmed by Michelin-starred Chef Director Claude Bosi; the idyllic Peninsula Spa, and a luxury retail arcade.


The Peninsula London’s 190 exquisitely styled accommodations consist of 131 guest rooms and 59 suites. Many feature floor-to-ceiling windows that offer both abundant natural light and dazzling views over London’s skyline and all have been designed by architect and designer of the interiors Peter Marino to reflect the distinctive grandeur of Belgravia.

Company info
The Peninsula London

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