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Director of Revenue - London

InterContinental Hotels & Resorts
London, Greater London
Closing date
1 Mar 2024

Job Details

Director of Revenue - London

InterContinental London Park Lane has a fantastic opportunity to join the team as Director of Revenue

Welcome to InterContinental London Park Lane

Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.

We are looking for a strong leader to join us as Director of Revenue, using the revenue management practices and techniques to drive short-, medium- and long-term strategies for profitable revenue generation. Developing the hotels' pricing and market mix strategy for all revenue streams. Setting group price and acceptance parameters using analysis of pick-up trends and market conditions, to maximize the opportunities to confirm group business at the initial enquiry. As well as being a strong mentor and coach for the team, you will be a key leader in writing and articulating InterContinental London Park Lane's budget processes and strategies and be responsible for optimal representation of our products in all distribution channels.

Reporting into the General Manager, you will assist with the planning, execution and enhancing all revenue streams, in order to achieve maximum revenue and profit. Analysing spend (room and non-room) and profitability by segment and account to support rate setting and account negotiation. whilst meeting all budgets. As a people leader, you will be hands on, engaging and passionate about what you do every day, supporting others in developing their careers and embedding a work culture that reflects our values at InterContinental.

What's in it for you as our Director of Revenue:

We are part of the IHG Hotels and Resorts family, a global company, which means global opportunities! We are a market leader with the aim of delivering 'True hospitality for good.' Our Director of Revenue enjoys a range of benefits including:

  • Competitive Salary plus 20% performance bonus and great IHG Perks!
  • 31 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
  • Worldwide hotel room rates and F&B discounts for all employees - plus Friends & Family.
  • Discounts on retail and various activities through our HAPI benefit portal - with access to over 15,000 stores (Supermarkets, clothing stores, cinema tickets, eye care vouchers, Technology)
  • 24/7 access to our staff wellbeing service, providing free confidential support and guidance for mental and physical health and wellbeing.
  • Complimentary monthly massage therapy, foot doctor plus free medical plan.
  • 50% off F&B in our restaurant Theo Randall and Wellington Lounge
  • Recognition through our Bravo programme - Where you can give and receive monetary bonuses and recognition for outstanding work!
  • Subsidised childcare support
  • Opportunities for career progression and to transfer around the world
  • Meals whilst on duty in our staff restaurant
  • Opportunities to get involved in our charitable and community activities
  • Most importantly, we'll help you grow, and develop you as an individual

Critical Expertise & Recent experience:

  • A minimum of 5 years' supervisory experience within a revenue role in a hotel of comparable size (essential) and /or a minimum of 3 years' experience in a management role (desirable)
  • Experience in rooms and C&E revenue management preferred
  • Managing performance through aligning responsibilities and KPO's

Technical Skills and Knowledge

  • Excellent communication skills in both verbal and written
  • Knowledge in reservations tools and systems (CONCERTO, Opera, Delphi)
  • Problem solving and training abilities
  • Brings in external best practice
  • Forward thinking and planning
  • Takes ownership for leading through change and adapts plans to take account of changing situations
  • Embeds culture and enthusiasm and a sense of accountability to deliver great performance
  • Builds relationships and networks across and outside the business
  • Motivates, engages, and leads diverse teams

Do you have what it takes to be our Director of Revenue? We would love to hear from you.

Please click 'apply' now!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Let's Go Further Together.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.


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