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Sous Chef - London

London, Greater London
Closing date
25 Dec 2023

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Sous Chef - London

Sous Chef at the National Theatre!

40K Basic

On-going training & development

Medicash - Healthcare benefits, including dental, optical and therapy treatments. (Includes up to four dependent children)

Exclusive Benefits & Wellbeing site (Perks at Work)

Entertainment discounts - Up to 55% off cinema tickets

Health & wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)

Travel discounts - Discounts for holiday companies such as TUI and Expedia

Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards. Many of the Shopping Cards can be reloaded, and some can be used online to double your savings with existing online offers

  • Meals on duty
  • Travel Loan (after 3 months service)
  • Vodafone discounts
  • Employee Assistance Programme
  • 3 days additional leave, following return from Maternity
  • Day off for Babies first birthday
  • Holiday Purchase scheme
  • Professional subscriptions

The Venue

The National Theatre, one of the UK's leading arts venues, reaches millions of people each year through live and digital programming, creating, and sharing performances in London, across the UK and internationally. The organisation strives to be accessible, inclusive and sustainable. It empowers artists and craftspeople to make world-leading work, inspires young people, and works with communities. Based in the heart of London's South Bank, the venue is home to multiple performance spaces and is attended by over a million people annually, operating year-round to provide a welcoming space for audiences and visitors alike. NT Food and Drink, a partnership formed between Levy UK & I (part of Compass Group), KERB Events and the National Theatre, enhances the experience of visitors to the NT. Through delivery of great hospitality across the building and with a wide range of venues from Espresso bars, cafes, theatre bars or pubs and restaurants, whether theatre-going or not, we're able to meet the needs of our guest and add to their experience of visiting this iconic venue.

Overall Purpose of the Role

To create "The Levy Difference" with food production and service that exceeds the guests' expectations through effective management.

To provide strong leadership while delivering and managing the kitchen operation, whilst controlling procedures and costs

Ensure the smooth planning and delivery of a first-class catering product to our clients and customers, ensuring that performance standards are achieved through the use of Levy Signatures guidelines.

To demonstrate full alignment to our Levy UK vision and values by creating and living the Levy difference through delivering Legendary Experiences and Powerful Partnerships Key Accountabilities

Acknowledge and act upon individual customer needs whilst observing service standards, dealing with feedback positively and with appropriate follow up action when required.

Recognize potential complaint situations and take effective steps to avoid and/or resolve these situations. Monitor guest satisfaction results within your area of responsibility.

Share best practice across units and strive in the achievement of total customer satisfaction.

Deliver consistently against agreed standards and KPIs, establishing and maintaining quality and presentation standards for all menu content.

Utilize Foodbuy procurement system for ordering and receiving of products and stock control.

Take a structured approach to the management of the food production and service and demonstrate innovation in all areas of our operation.

Assist in achieving budgeted food cost of sale target and help manage the kitchen variable labour targets.

Assist the Head chef in the control of all operating costs in line with set targets as advised by the General Manager

Ensure understanding, awareness, and compliance with all of the Company's security, stock control, loss prevention and key holder procedures.

Responsible for managing a large and diverse team of variable hourly chefs and kitchen porters.

Actively communicate with team members to build positive team morale and actively offer support and guidance as necessary.

Assist the Head chef with managing the performance of the culinary team.

Oversee the induction of any new team members.

Work closely with the Head Chef to improve staff retention and turn over.

Work with the onsite HSE champion to ensure that Silver and Gold HSE standards are delivered and maintained in your area of business

Ensure any hazards are reported to the Head Chef or Health & Safety Coordinator

Ensure that the Company Health & Safety and Food Safety Policies are adhered to at all times within their own area of control and lead a best practice health & safety culture.

Achievement of Silver and Gold HSE standards

Where applicable produce a unit risk assessment in relation to food production and demonstrate traceability of staff training.

Assist Head Chef with Natasha's Law compliance, allergen documentation and reporting for daily business.

Actively maintain day-to-day contact with key stakeholders to establish strong working relationships across the partnership.

Support in the production of culinary updates for Managing Director and / or client. Person Specification The ideal person should be able to demonstrate and show understanding in the majority of the below core competencies and desired skill sets:

2+ years' experience of working in a multi-site venue.

Minimum level 3 Food Hygiene Certificate.

Knowledge of H&S compliance, COSHH, Allergen awareness, and Food Safety policies.

Adaptability - No day at NT Food and Drink is the same, with bespoke requests and varied service.

Team Leadership & Coaching; Realises the potential in everyone and inspires others to deliver to the best of their abilities.

Builds relationships on integrity, respect, trust, and example. Presenting a professional approach in all duties.

Who we are:

Levy UK + Ireland is the sports and hospitality sector of Compass Group UK and Ireland. It is the market leader in the provision of legendary food and drink experiences at some of the UK's most significant sporting, arena, and leisure venues.

Through strong client partnerships, Levy UK + Ireland creates bespoke food concepts, service standards and pioneering design, implementing a guest-first approach and ongoing innovation at each venue. With a company-wide passion for food, Levy UK + Ireland creates menus and food experiences that feature fantastic seasonal dishes, with a strong focus on British ingredients.

As well as providing tailor-made concepts for its clients, Levy UK + Ireland also delivers corporate hospitality, event catering, venue sourcing and support services, through its portfolio of businesses. These include Keith Prowse, Payne and Gunter, and Lime Venue Portfolio.


LinkedIn Levy UK

Twitter @Levy_UK

Instagram @Levy_UK_ Ireland

Facebook @Levy_UK

Levy UK + Ireland is a sector of Compass Group UK and Ireland which is part of Compass Group Plc, the world's leading foodservice company. We specialise in providing food, vending and related services on our clients' premises. The company operates across the core sectors of Business + Industry, Defence, Offshore + Remote Site, Healthcare, Education, Sports + Leisure and Vending with an established brand portfolio.

Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.

Compass Group UK+I

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