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Sports Assistant - Wolverhampton, West Midlands

Employer
WV ACTIVE
Location
Wolverhampton, West Midlands
Salary
£21,189.00 - £21,968.00
Closing date
1 Jan 2024

Sports Assistant - Wolverhampton, West Midlands

We’re a city with big ambitions. A place packed with pride, passion and endless potential.

WV Active is our leisure brand and has three centres in the city. Bert Williams, in Bilston and our dual site Aldersley Leisure Village in Tettenhall and Central Baths, a city centre location. We support over 12,000 active members in achieving their health and fitness goals and host national events at our Aldersley facility.

If you are passionate about working in the leisure and fitness industry and supporting Aldersley to operate its growing events program, then we would like to hear from you.

To set up and take down equipment as required for both internal and external activities. Supervise public use of all facilities and equipment adhering to cleanliness and health and safety requirements and guidance. Support customers in any sport or fitness activities as directed by business needs.

  • To undertake specific duties as directed by supervisors and managers to ensure that the highest quality service is available to all customers at all times.
  • To be responsible for the pre-opening building and equipment checks for all areas of the facility, as specified in the Operations Manual and requested by service supervisors and managers.
  • To ensure and effect the highest standards of cleanliness, housekeeping, hygiene, safety, basic maintenance and security at all times of all areas of the facility, in accordance with the Operations Manual and as requested by service supervisors and managers.
  • To set up and take down equipment as required across the facility.
  • To ensure all equipment and areas are set up within health and safety guidelines.
  • To provide an emergency capability and administer first aid treatment as and when required.
  • To be responsible for the pre-opening building and equipment checks for all areas of the facility, as specified in the Operations Manual and requested by service supervisors and managers.
  • To ensure and effect the highest standards of cleanliness, housekeeping, hygiene, safety, basic maintenance and security at all times of all areas of the facility, in accordance with the Operations Manual and as requested by service supervisors and managers.

Skills & Experience

  • Educated to GCSE level or equivalent and / or relevant professional experience.
  • First Aid at Work Certificate.
  • Relevant experience in a leisure or customer services environment.
  • Relevant experience in working as part of a team.
  • Relevant experience in supervising and controlling public activity areas.
  • Good interpersonal skills and customer communication skills.
  • Professional telephone manner.
  • The ability to use equipment or machinery (training will be provided).
  • The ability to solve problems as the need arises.
  • A knowledge of Health & Safety issues within a leisure facility.

Our working arrangements

All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enables and empowers employees to maximise their performance and productivity, whilst maintaining a healthy work life balance. Roles with a fixed workstyle work in a fixed permanent council location. Roles with a field workstyle are usually allocated where employees are required to be out working in the community with a minimum requirement for ‘touch down’ space at any council location. Roles with a flexible workstyle have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements.

Please refer to the Job Description for further information on the workstyle assigned to the role you are applying for.

Diversity

We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents.

Our status as a Disability Confident Employer showcases our commitment to people with disabilities or health conditions, advocating for their opportunities and potential. We've received the Stonewall Silver Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive, and equal workplace. As of March 2023, the RACE Code Quality Mark signifies our active engagement with racial equality. These recognitions validate our continuous efforts towards fostering an inclusive work environment that respects and values our diverse employees

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the essential criteria for the post.

We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These help to ensure our employees have a voice, they feel empowered to speak up and where everyone is treated with respect

Recruitment of Ex-Offenders

We are committed to the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to obtain information about applicants to assess their suitability for employment in positions of trust. We do not discriminate unfairly against any individual on the basis of a conviction or any other information revealed as a result of a DBS disclosure

Pay Award

Local Government Employers and trade unions are currently in negotiations to agree the 2023/2024 annual pay offer for employees. Once pay settlement is agreed this will be backdated to 1 April 2023.

 

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