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Holidays Operation Assistant - Swanage

The National Trust
Swanage, Dorset
10.50 per hour
Closing date
6 Dec 2023

Job Details

Holidays Operation Assistant - Swanage


We are looking for a dedicated and conscientious Holiday Cottage Cleaner to prepare our unique and stunning Dorset holiday cottages. There are 18 cottages situated across East Dorset and your place of work will vary according to the changeovers required.

Hours: Hours per week will vary according to the changeovers required. The main changeover days are Thursday, Friday and Saturday, however, short breaks mean that changeover days can also fall on any day of the week (with the exception of Sundays).

Rotas are issued in advance by the Team Leader but due to late bookings we can contact you at short notice.

Salary: £10.50 per hour

Duration: Fixed Term/Permanent

Internally you will be known as 'Holidays Operation Assistant'

What it's like to work here

You’ll be part of a dynamic housekeeping team who work across the Purbeck and Kingston Lacy estates, and Brownsea Island. You’ll strive to achieve the high standards of cleanliness and presentation our guests expect. Experienced co-workers will provide training in all aspects of the role, including how to complete the regular compliance checks. Many of the holiday cottages are in remote locations and after the induction period has been completed you might work alone on a regular basis, but your Team Leader is only a phone call away. If you want to help care for unique and historic cottages, and have a flexible approach to your working days, we hope you will consider joining our team.

To find out more about what it’s like to work within “Holidays” at the National Trust, click here to watch our video.

What you'll be doing

On change-over days, you’ll make sure that everything’s clean and prepared for our guests to arrive. This will include making sure the cottage is thoroughly cleaned, well presented and welcoming for our guests. We’d also like you to keep an eye out and report any repairs or odd jobs that need doing along with replacing any broken items from the store supplies.

Full Personal Protective Equipment(PPE) is provided for all teams and additional extensive measures in place to protect staff.

Please also read the full role profile, attached to this advert.

Who we're looking for

• No experience is required, training will be provided

• We'd love to hear from you if you have a great attitude and lots of enthusiasm!

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

  • Substantial pension scheme of up to 10% basic salary
  • Free entry to National Trust places for you, a guest and your children (under 18)
  • Tax free childcare scheme
  • Rental deposit loan scheme
  • Season ticket loan
  • Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
  • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
  • Flexible working whenever possible
  • Employee assistance programme
  • Free parking at most locations
  • Independent financial advice

Click here to find out more about the benefits we offer to support you.


The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever.

The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world.

Its achievements have enabled the general public and the Trust’s members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement.

The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.

Company info
The National Trust

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