Spa Manager - Egham, Surrey
Based at Egham Orbit
Full time, permanent
Salary– £26,000 – £28,800
Achieve Lifestyle is currently looking to recruit an ambitious, conscientious and talented Spa Manager for the Otium Spa in its flagship Egham Orbit site.
This is an exciting opportunity for a highly motivated individual who enjoys working in a team-oriented environment, but is also confident working independently. This position involves motivating and managing people and requires someone with excellent communication skills. We are looking for someone who is passionate about health, wellness and beauty, brings good energy, has a proactive and positive attitude and cares for our customers. You must thrive in the customer sales environment and be constantly looking for opportunities to drive the business forward and develop your own and the team of therapist’s skills and experiences.
As our next Spa Manager you’ll will be responsible for:
- To lead, motivate, supervise & train Spa Therapists, Spa Reception staff in matters relating to health & beauty, spa operations, treatment protocols and high customer service standards.
- To manage a budget by driving income sales, whilst monitoring effective expenditure
- To develop a treatment training plan and ensure that all employees are trained and developed to meet the needs of the business.
- Ensure an excellent level of cleanliness is managed and maintained within all designated spa areas.
- Ensure a robust stock control of spa products (professional & retail) is undertaken effectively
- Ensure complaints are analysed and where shortfalls are identified you will ensure training and corrective measures are taken when appropriate.
We offer great range of employee benefits including:
- A competitive salary and performance bonus
- Pension scheme with matched contributions
- Free health and fitness membership
- Training opportunities to assist your development
- Holiday pay and occupational sick pay
- Discounts on food and beverage as well as other activities
- Free onsite parking
Achieve Lifestyle is a charitable Leisure Trust formed in 2011 and based in Egham, Surrey with leisure facilities in Egham and Addlestone, Surrey.
Egham Orbit is our flagship site, with a range of fantastic facilities including a 100 station Technogym fitness suite, 8 lane 25 metre pool & teaching pool, café, Otium luxury spa, meeting rooms, a large sports arena…to name just a few!
Our focus is to improve the health and wellbeing of the local community by providing inclusive, great quality services and work with local partners to reach out to the widest members of our communities.