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Operations Support Manager - Edinburgh

Employer
BaxterStorey
Location
Edinburgh, City of Edinburgh
Salary
Competitive
Closing date
20 Jun 2023

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Job Details

Operations Support Manager - Edinburgh

Company Description

For almost 20 years, for every client, in every location, whether that's an office, stadium, cathedral or university, we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer, and guest can have the hospitality experience they deserve.

We can't do this alone; we need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy, and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Come be a part of the food revolution!


Job Description

WHAT WILL KEEP YOU BUSY:

  • Responsibility and management of company accounts, along with the planning and direction of any marketing campaigns and sales initiatives
  • Take overall charge of the clients' accounts and play an essential team-leading role, delegating projects and monitoring workflow.
  • Build loyalty amongst the client and aim to maintain and grow the business through pro-active and relevant recommendations
  • Provide strong leadership and direction for the client service team ensuring great teamwork and financial performance are consistently achieved
  • To deliver an excellent food offering which is continuously reviewed and challenged to make sure it meets customer expectations
  • Stretch objectives are set within client team and that morale and motivation are excellent, maximising opportunities for feedback and personal development
  • Liaise with operational and support colleagues to ensure their positive input to proposals, presentations and site visits
  • Assist on the development of the Management team across the business through proactive support, encouragement and advice

Qualifications

WHAT YOU BRING TO THE TABLE:

  • Possess great organisation skills, exceptional communication skills and a proactive attitude
  • Full of energy and ideas that you can bring to our sites and our teams encouraging them to be involved and motivated
  • High standard of secondary education
  • Have a successful progressive background in catering, hospitality, retail at the relevant level
  • Excellent problem-solving skills and be able to devise and implement strategies to benefit both the company and the client.
  • Ability to display a real passion for food and customer service and be able to demonstrate your analytical approach to problem solving
  • Excellent understanding of report writing and financial management


Additional Information

THE GARNISH:

  • 30,000 per annum
  • Paid Mileage
  • 28 Days holiday inclusive of bank holidays
  • Free Meal on Shift
  • Bespoke training and development
  • Pension
  • Discounts available from HAPI app, from high street shops to holidays and cinemas

We want to fuel your individuality, which is why we are deeply committed to creating an inclusive working culture at BaxterStorey.

Ready to be fuelled? Apply today.

Find out more about us at our website.

INDVIP

Company

BaxterStorey offers a wide range of contract catering services to business and industry.

As the UK’s leading independent contract caterer we offer a personal service that focuses on fresh food.

We tailor our services to each client’s individual needs and ensure that we provide the people to deliver the exceptional.

Following our newly gained contract with British Airways, we are keen to hear from talented and ambitious individuals.  Our objective is to ensure the food and service at airport lounges are of an impeccable standard, every time.

You will be working in a fantastic environment at Heathrow airport where the focus is quality, quality and even more quality.

There are exciting opportunities ranging from Management positions to Chefs, and lounge hosts amongst others.

Excellent presentation, communication and man management skills are required for senior positions, and all will require individuals to demonstrate a real passion for food and service with bags of enthusiasm.

Company info
Mini-site
BaxterStorey

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