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Head Waiter - Worldwide

Carnival UK
Closing date
30 Jun 2023

Head Waiter - Worldwide

Our guests choose P&O Cruises for an unforgettable dining experience and to taste sensations from every continent to voyagers all over the globe. P&O Cruises are looking for a Head Waiter, with the ability to identify the opportunity to do extra for guests and consistently achieve the highest level of guest satisfaction. 

As Head Waiter, you’ll be responsible for providing exemplary customer service to guests through each and every dining experience, whilst leading and supporting a team within an allocated restaurant.  Working with the Assistant Dining & Beverage Manager through the provision of a smooth and efficient service, you will be aiming for guest compliments and smiles!  You will have to anticipate guests’ needs without being directly asked through observation of body language and listening. 

Are you a thoughtful team leader who does what you say you will do  Do you use you initiative each day to ensure that you go over and above guests expectations Are you charismatic and a strong communicator who can deal with our international guests

P&O Cruises require the following experience:

  • Previous professional experience in a similar position preferably gained within a 4/5* high volume hotel, restaurant or cruise ship
  • Experience of managing/supervising large teams within a service environment
  • Ability to meet KPI's and ensure the SOP's are being followed at a high standard
  • Competent in the use of reservation systems and most MS Office software
  • Good command of written and spoken English

It takes great passion and real dedication to maintain our position at the top. That’s why people are at the heart of our journey delivering the highest standards to our valued customers. With support to help you reach your potential, attractive company benefits and incredible employee offers on discounted cruises we want your career with us to be successful and fun.  Join us on our journey, apply now.

We are working hard to build a flexible and inclusive culture. As part of our culture difference is valued and out people can be themselves. We welcome applications from everyone because inclusivity is at the heart of everything we do. We do not discriminate on the basis of age, gender, race, religion or belief, sexual orientation, marriage and & civil partnership and pregnancy & maternity.

Carnival UK require all crew, joining any of our vessels, to be fully vaccinated with a primary series of any WHO approved COVID-19 vaccination as a minimum to ensure you continue to have the best protection against COVID-19, and to protect those around you. COVID-19 vaccines and boosters are proven to be effective at reducing the risk of infection, serious illness, hospitalisation and death from COVID-19 therefore we highly recommend that all crew are fully up to date with all available COVID-19 boosters when eligible.  

We will continue to offer COVID-19 booster programmes on board, and during your time on board it will be mandatory for you to attend these clinics to receive a booster vaccination or formally record your refusal of the booster in your medical records. Please note, for all crew who are planned to join a ship visiting Australia during their contract, they are required to be fully vaccinated with a primary series and a WHO Approved booster (preferably MRNA) prior to joining the ship.

We are unable to progress any applications from individuals who will not be fully vaccinated, 14 days prior to joining a ship, at this time and welcome future applications should your vaccination status change.

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