Have you got that fire in your belly, a powerful sense of ambition and the determination to succeed?

Can you show us how you would treat our guests, to ensure they return for more legendary experiences at one of the greatest venues in the UK?

As our Hospitality Manager you will manage the delivery and co-ordination of event day and non-event days and Conferencing and events at the stadium. Hosting up to 1200 covers on match days, over formal dinners, private boxes and lounges.

You will indirectly manage casual team of 100 members and 10 Supervisors/Match Day Managers.

• Co-ordinating matchday paperwork to ensure all Health and Safety and operations needs are completed
• Ensuring that all menus and paperwork is printed in line with Nottingham Forest brand guidelines
• Forward thinking and planning to deliver business efficiently and effectively.
• Working with line manager to understand the business plan for each week
• Plan own time to work effectively as possible
• Build strong relationships with all stakeholders including, clients and guests
• Build rapport with operations, sales and culinary team
• Deliver and lead best in class guest experiences
• Ensure all team members are fully briefed on their roles whilst on shift.
• Minimise wastage and work to drive profitability
• Deliver all operations to the highest of standards
• Ensure the security and safety of all guests and team members
• Maintain the structure and equipment in the stadium through caring for the stadium and the club

Hospitality Manager

• 30,000 per annum, 40 hours per week
• Compass exclusive offers on PerksAtWork
• Access to a wide range of programs to train and develop you
• Pension contribution
• Medicash healthcare
• Meals provided during shift
• Free parking

Nottingham Forest Football Club, often referred to as Nottingham Forest or just Forest, are an association football club based in West Bridgford. Founded in 1865, Forest are the oldest professional football club in the English Football League. The City Ground is where they play and has a capacity of 30,445 seats. The impressive ground from a distance looks picturesque sitting on the banks of the River Trent.

Bring the right values to our organisation, and you will be supported by a programme of continuous learning & development. This is an opportunity you can't miss!

Here is what you need to bring to the role:

• A communicative nature and strong work ethic
• Experience of planning and delivering world class hospitality
• Previous management experience within the hospitality sector
• A keen eye for detail, strict organisation and an appetite for victory

If you're looking for a challenging yet rewarding opportunity, where you have the freedom to be creative, innovative and really own your role, we want to hear from you