Optical Professional Services Manager - Leeds
- Employer
- Asda
- Location
- Leeds, West Yorkshire
- Salary
- Competitive salary plus benefits
- Closing date
- 5 Jun 2023
View more
- Sector
- Bar & Pub jobs, Area Manager
- Job Type
- Part Time
Are you an experienced Healthcare Professional Services, Operations or Compliance Manager looking for an opportunity to join ASDA Opticians at an exciting time of growth?
We have an exciting opportunity for an Optical Professional Services Manager to join our team in the Healthcare function, here at Asda House!
Your role
As the Optical Professionals Services Manager, you will be responsible for designing, creating & ensuring all process, policies and systems in our Optical departments deliver a compliant but simple and cost effective operating model. Supporting driving excellent customer service and clinical care in all our optical stores. You will be responsible for managing customer feedback, concerns and escalations. You will work collaboratively with our Healthcare Area Manager teams to manage any professional, regulatory or clinical concerns. You will work closely with our Optical commercial team to ensure all products and activity is fit for store implementation. You will manage all NHS inspections, contracts & declarations ensuring all contractual requirements are implemented & being adhered to. You will also be a key stakeholder in strategic projects to ensure they meets all legislative, regulatory requirements and operationally fit for purpose.
About you
- Previous experience in a similar role
- Strong awareness of customer requirements, market trends and competitor ranges
- Knowledge of UK Optical regulation & legislation
- Good understanding of NHS contracts & requirements across all 5 nations
- Experience in writing training, policies, standard operating procedures or user guides
- Good understanding of clinical governance in Healthcare environments
- Excellent communication skills both verbal and non verbal
If flexible working is important to you, then look no further! At Asda we are proud of our culture and our commitment to flexible working. This role is based at Asda House, Leeds with the opportunity to work from home 2-3 days per week
You will also get an excellent benefits package including;-
- 5,700 company car or car allowance plus discretionary company bonus
- Company pension up to 7% matched
- 10% colleague discount, free parking and many additional rewards.
We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves.
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