Marketing and Digital Communications Coordinator - Henley-on-Thames, Oxfordshire

Salary

£25,000.00 to £27,500.00 p.a. depending on experience

Hours of Work

You will be working closely with the Operation Teams e.g., Food & Beverage, Kitchen & Fitness Centre on the promotion of Club and Member events and activities, therefore you will be required to work mornings, evenings, weekends and bank holidays as required.

About Phyllis Court Club

Phyllis Court has excellent facilities, superb cuisines and wines, relaxing riverside accommodation and friendly staff. Phyllis Court truly is a Club for all Members.

Reporting to the Membership Manager this role will involve managing the Clubs external and internal marketing and communications. You will work closely with the Membership Manager to maintain the brand reputation and showcase the Club’s luxury culture.

Discover, capture and share the Club’s best stories to showcase the Club culture.

Benefits of a Brand Communications Coordinator

As well as the traditional benefits such as our pension scheme, life assurance and 28 days holiday each year, you will enjoy extra perks when you join the team at Phyllis Court.

• Discounts at high street retailers and restaurants through a rewards provider
• Gym & swim access at the Fitness Centre
• Full training including Flow online trainings and certificates
• Employee Assistance Programme (EAP) and wellbeing support
• Meals and hot drinks while on duty
• Complimentary parking onsite
• Friends and family rates for hotel accommodation and special event bookings
• Friends and family tickets for Henley Royal Regatta
• Staff socials and events
• Automatic enrolment in the Club pension scheme
• Life assurance scheme
• Membership to the Institute of Hospitality after successfully passing probation
• Staff accommodation on request

Your responsibilities as a Brand Communications Coordinator

• An expert in the English language both written and spoken
• Excellent at taking feedback and revising your work as many times as needed
• Creativity & communicating effectively and articulately
• Responsible, taking the initiative to spot issues, suggest and implement solutions
• Reliable, trustworthy and above all a good person
• Have an interest in the hospitality industry
• Comfortable with being recorded/ showing face on social media
• Comfortable doing voice over & engaging with customers
• Follow the latest trend / viral in the industry
• Have a deep understanding of social channels and communicating with audiences through different mediums
• Have some experience shaping and managing successful social media marketing

Requirements of a Brand Communications Coordinator

• Creating different types of social media content (reels/photos/story line) for Facebook & Instagram.
• Creating content to promote Phyllis Court Club
• Engage with customers on online platforms
• Flexible working schedule to include evenings, weekends & bank holidays.
• Social media marketing: 1 year (preferred)
• Customer service: 1 year (preferred)

The role is very hands on, so a can do, and proactive approach is essential and forms part of our ‘One Team’ ethos.

Thanks for your interest in working for Phyllis Court Club If you feel you have the required experience for this role, please send a short cover note explaining your most relevant experience and we will be in touch.