We have an opportunity for a Team Leader to support our Holiday Cottage Cleaners at Hanbury Lodge, South Wing and Rosedene.

Duration: Permanent

Hours: You'll work 390 hours per year, which is approx. 7.5 hours per week

Salary: £10.78 per hour

This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.

Internally you will be known as 'Holidays Operation Team Leader'

This vacancy is included in a trial of the ‘Disability Confident’ scheme (level 1).  

If you have a disability, and your qualities, skills and experience are a good fit with the 'Who we're looking for' section below, we will guarantee you either a telephone or face to face interview. Please contact us at adjustments@nationaltrustjobs.org.uk, when you apply, to let us know, quoting the reference number for this vacancy.

Reporting to the Holiday Manager and Holiday Operation Assistant Manager, you will supervise a local team of 2 Holiday Operation Assistants, who look after 3 holiday cottages within or close to Hanbury Hall. The accommodation consists of a lodge house at the entrance to Hanbury Hall, an apartment within Hanbury Hall and a bungalow at Dodford.

We are a highly motivated and friendly team who are passionate about providing well-presented holiday accommodation for our guests. 

To find out more about what it’s like to work within “Holidays” at the National Trust, click here to watch our video.

You will be helping to care for our recently opened holiday properties around Hanbury Lodge. You will help with the training of new cleaning staff, develop the existing team and support the provision of an efficient, effective and flexible service. You'll be ensuring that cover for changeovers is always available and achieved to a very high standard of presentation in line with the NT Holidays Toolkit. You will help in the co-ordination of maintenance and repairs. You will be familiar with working to risk assessments, COSHH procedures, accident reporting, and fire safety.

Please read the role profile attached.

To excel at this role, you'll need to have;

• A good understanding of the necessary standards of housekeeping, presentation and maintenance
• Good people skills and confidence in dealing with a variety of situations, including incidents and complaints
• Ability to support and lead a team safely

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice

Click here to find out more about the benefits we offer to support you.