Product Owner - Hemel Hempstead

Who are we

We're Warner Leisure Hotels, a member of the award-winning Bourne Leisure family. What began as a holiday village in 1932 is now a collection of 15 hotels showcasing British history, food, music and theatre in stunning locations across England and North Wales. Importantly too, we're exclusively for adults. 

We're on the search for a Product Owner to join us at our Hemel support centre and share our passion to make one of the UK's most-loved hospitality brands the best it can possibly be. Perhaps this'll be your niche too? We'd love to find out.

What are we looking for?

As part of the Warner Digital team, you will support the delivery and management of digital products that delight our guests and support with business objectives. The role will focus on helping guests to search and book their holiday at Warner, working closely with a cross-functional team of designers and developers to achieve shared goals. This role will focus on a specific journey step, while working with the Product Manager on the end-to-end experience. 

What will I be doing?

• Champion the Warner guest in the search and book journey; ensure that solutions are created to meet guest needs
  
  
• Responsible for specific elements of product discovery to include (where relevant) user research, analytics, market research and experimentation
  
  
• Support the execution of the product road-map for specific journey steps to achieve the objectives and outcomes set
  
  
• Contribute end-to-end product development including writing user stories, prototyping, documentation, technical build, test and go to market
  
  
• Ensure that the wider Warner team and key stakeholders are aware of the product area, It's milestones and developments
• Ensure that the look and feel of the product is based on agreed brand strategy and guidelines
  
  
• Ensure compliance along with the safety and privacy of our guests
  
  
• Supports Product Manager with monthly and quarterly road map planning

What skills do I need?

Knowledge of modern digital technologies used to create and deliver solutions for guests and business opportunities

Experience of working in a digital product environment, using agile methodologies, to deliver solutions

Experience in using data, insights, and expertise to make product recommendations

Excellent communication and stakeholder skills, comfortable presenting to key stakeholders and bringing together business areas, e.g. content management, brand and marketing

Works with digital product team to deliver solutions that positively impact KPIs and business scorecard

Supports Product Manager with monthly and quarterly road map planning

The benefits of working with us

22 Days holiday rising to 25 days after 2 years' service

Ability to purchase further holiday allowance through our Holiday Buy Scheme

Hybrid working via our Warner offices located in Hemel Hempstead

20% Discount to you, family & friends across our Bourne Leisure brands Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)Additional earning potential through the Annual Bonus SchemeAccess to fantastic discounts offers with many national brands and retailers through our 'My Bourne Hub' pageAccess to use the Company's corporate box at the O2 for Music, Comedy, Sport, and Entertainment eventsA fantastic opportunity for career development through external recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)Immediate access to Well-being support through our EAP provider and team pages

Joining Warner

Join us and you'll be part of one great team, creating superb breaks behind-the-scenes.  Whatever role you have, one thing's for sure: you'll have our full support to develop yourself, gain skills and qualifications and create the career you've always dreamed of. Guests might be our VIPs - but in our eyes, you are too.