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Reservations and Events Agent

Employer
Valor Hospitality Europe
Location
Holiday Inn Leicester
Salary
£23150.00
Closing date
18 Jun 2023

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We have a fantastic new role for a Reservations and Events Agent to join our team at the Holiday Inn in Leicester.

Ideally you will have worked in a similar role within a branded hotel before, but don't worry if you have not as we will provide excellent training plus opportunities for progression.

What you’ll be doing
  • Top quality customer service
  • Working as part of a great team
  • Take enquiries and bookings via telephone and online bookings
  • Converting enquiries into sales
  • Processing, amending and updating bookings as required
  • Maximising revenue through upselling
  • Administration and Technology savvy
  • Available to work when the team and customer needs you most
What’ll make you a great fit for us here at Valor

Do you eat, sleep and breathe customer service?

Why not RESERVE your place on our team?

At Holiday Inn Leicester we’re on the hunt for a focused Reservations and Events Agent someone who knows what our guests want and can take staying with us a dream come true.

You’ll be a master at taking reservations, chasing bookings and be in the know about all our delicious food and beverage packages " ensuring that maximum occupancy and room rates are achieved.

When it comes to our guests, you’ll know who’s who and what’s what so that the reception team is kept up to date with our occupancy levels, no-shows, VIP’s and special events.

We’re also looking for someone who is champion of Valor Hospitality Europe Limited’s purpose, values and behaviours, spreading the word where you can about what we do.

If we’ve got you SOLD then get in touch today…

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