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Lounge & Bar Manager - Hook, Hampshire

Employer
Elite Hotels
Location
Hook, Hampshire
Salary
Competitive Salary DOE plus Service Charge (approx. £2000.00 per annum)
Closing date
15 Jun 2023

Lounge & Bar Manager - Hook, Hampshire

Be responsible for overseeing all Food and Beverage operations in the Lounge, Bar & Terrace - a very busy focal point to the Hotel. To provide the highest quality of guest service with the aim at all times to exceed customer expectations, ensure total guest satisfaction, maximize repeat custom and maintain quality standards. To maximise revenue, control rotas, holidays and recruitment as required leading a well trained, motivated & successful team.

Lounge & Bar Manager Key Responsibilities:

  • To provide the highest quality of guest service in relation to the Bar and Lounge Department with the aim to at all times exceed expectations and maintain our 4 red star status by aiming for a five red star standard.
  • To be a pivotal and charismatic figurehead in the lounges carrying out the role of “host” along with other members of the senior management team.
  • To manage the smooth and efficient organisation of the Bar and Lounge Department by ensuring all guests receive a prompt and efficient room, lounge and bar service which adheres to our hotel standard.
  • To be an exceptional and professional ambassador for the hotel and the wider Elite group in all your business relationships at all times setting the highest standards of leadership, integrity and commitment.
  • To perform occasional Duty Management shifts as required by the senior management ensuring that you are accessible and effectively providing a presence throughout the hotel interacting with guests, staff and suppliers.

At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.

We are able to offer a certificate of sponsorship for those applicants who are outside of the UK or wish to transfer their certificate from their current employer.

 

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