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Centre Manager - West Wickham, London

Employer
Mytime Active
Location
West Wickham, London
Salary
£33,440-£36,575 p.a
Closing date
15 Jun 2023

Centre Manager - West Wickham, London

Role: Centre Manager

 

 

Location: West Wickham Leisure Centre, BR4 0PY

Salary: 33,440-36,575 p.a. Plus Benefits

Role: Full time

Closing date: 22nd June 2023

KEY DUTIES

  • To be responsible and accountable for the overall management and operations of the Centre
  • To plan, support and be accountable for the delivery of the range of services/functions, ensuring that they all deliver against the business objectives and meet customer needs and expectations
  • Ensure full compliance with all contractual responsibilities whilst maintaining quality service by establishing and enforcing company standards
  • Prepare business, marketing and service plans, operational manuals, research projects, feasibility studies, policies and management information as required
  • To undertake or commission/capital project work on any aspect of the site
  • To ensure that financial targets are achieved and that the site operates in accordance with the service outputs detailed within the sites specific objectives and Mytime Active business plan covering income/customer satisfaction, attendances and quality management
  • To meet targets by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections and ensure future growth and executing the business strategy to deliver long term objectives
  • To be accountable for meeting budgets and exceeding revenue target
  • To be responsible and accountable for the overall maintenance of centre and equipment to industry standards and report recommended actions to the rest of the Management Team or facilities team
  • Ensure an enjoyable experience for all customers visiting the Centre.
  • Develop, maintain and evolve good relations with existing Clients and stakeholders
  • To provide excellent leadership and management to help all staff perform at their best, through effective communication, motivation, engagement and development opportunities to achieve high performance

KNOWLEDGE

  • Knowledge of business and management principles, practices and strategic planning
  • A sound working knowledge of current facility management, best practice and statuary compliance and their practical application within leisure and/or golf
  • An in depth understanding of sales and marketing planning

EXPERIENCE

  • Proven management experience in a multi-facility leisure and/or golf facility environment
  • Proven experience of implementing sales and marketing strategies
  • Experience of managing multi-disciplinary teams, either directly or through contracts/franchises
  • Proven experience of supporting the organisations business development strategy, identifying and maximizing new business opportunities, maintaining key relationships and exceeding targets

QUALIFICATIONS

  • The post holder will have a recognised qualification in Leisure Management, Sports Development or a related subject preferably to degree level or NVQ 4. An additional business qualification would be advantageous
  • First Aid at Work, finance management, performance reporting and forecasting, Health & Safety management

SPECIAL REQUIREMENTS

  • Highly motivated self-starter with resilience and determination and the ability to see jobs through to completion
  • Evidence of a personal commitment to continuing professional development
  • Whenever possible maintain flexible operating hours, adapting to unforeseen circumstances to suit the situation

Benefits:

In return you get to work for a great company with like-minded people with a competitive salary and benefits package including:

* Free access to Mytime Leisure & Golf for you and one other.

* 25 days annual leave. Additional leave with length of service.

* Holiday purchase scheme.

* 20% off food and beverage and free hot drinks.

* NEST pension.

* Early Pay- withdraw a part of your salary in advance of the pay day.

* New Employee Referral Bonus

* Exceptional achievement award scheme.

* Employee discount & salary sacrifice schemes.

About us:

We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services. These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands and Hampshire. We reinvest our profits into the long-term wellbeing of our local communities, and to date we've helped hundreds of thousands of people to live a happier and healthier lifestyle.

*All offers of employment are conditional upon you signing the contract of employment and:

* Satisfactory health clearance;

* Two satisfactory references;

* Proof of attainment of qualifications;

* Evidence of your right to work in the United Kingdom; and

** Satisfactory Disclosure and Barring Service (DBS) check if needed for the role*

Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection. 

Mytime Active reserve the right to remove the advert for this role as required.

     

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