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Spa Manager

The QHotels Collection
Ashford International Hotel,
Competitive Salary with live in accommodation available
Closing date
8 Jun 2023

Are you currently working within a Spa environment and seeking a new challenge? 

Do you want to work for a hotel brand who are growing and can offer future development opportunities? 


As the Spa Manager, you will be a key part of our hotel leadership team with responsibility for developing all aspects of the spa business.

Depending on the hotel, your area of responsibility will include one or more of the following:

spas, leisure & spa reception, relaxation rooms, food & beverage outlet swimming pools, sauna, steam room, locker rooms, gym, class studios, racket sports and plantrooms. 


What will I do as Spa Manager?

Working with the General Manager & Central Spa Director, you will develop, maintain & administer a business plan for the spa including budgets and marketing, identifying opportunities to maximise the use of the spa facilities 

You’ll be a hands-on people manager who is able to provide ongoing support & training to a team of therapists who have a varying level of experience, from apprentices to senior therapists.  You’ll make sure the team have the right qualifications, identifying additional training and development requirements and have an eye for future talent and promotion opportunities.

You’ll make sure the facilities are kept in a high standard of presentation & cleanliness, with health & safety always followed.

You’ll build great working relationships with other head of departments & senior managers across the hotel and the wider business.  You’ll have the full support of great central teams who will be on hand to help you with recruitment, development, marketing, revenue & sales.


Is this the right Spa Manager role for me? 

You’ll need to have previous experience in leading a Spa team, focusing on developing and retaining therapists.  You are passionate about making the spa a high performing and fun place to work.

You’ll need to be fully qualified and be happy to role your sleeves up and provide treatments when required.  We don’t expect this to be a regular thing, but there may be a need during exceptionally busy times.

You’ll be KPI & target driven, with an eye on hitting the top place on our leadership boards for sales, customer scores and payroll control!


Why The QHotels Collection? 

  • Uniform provided
  • Team member PLUS Family and Friends discounts in hotels across The QHotels Collection  
  • Free onsite parking 
  • Various Employee celebratory days throughout the year 
  • Support with training & professional qualifications, including course fees! 
  • Carve out your own career path with The QHotels Collection as there will be progression & career development opportunities across our hotel portfolio 
  • Internal talent exchange network to help guide your career
  • Access to an Employee Assistance Programme, 24/7, 365 days a year  


The Armed Forces Covenant is a voluntary statement of mutual support between a civilian community and its local Armed Forces Community. It is intended to complement the Armed Forces Covenant, which outlines the moral obligation between the Nation, the Government and the Armed Forces. The QHotels Collection proudly support the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award. 


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