Housekeeping Supervisor

Business Unit:  The Peninsula London

Location:  London

START YOUR JOURNEY WITH THE PENINSULA LONDON
RECRUITMENT EVENTS

The Peninsula London is pleased to announce that we are seeking Housekeeping Supervisors that will supervise a team of Rooms Attendants and Valets, and report to the Executive Housekeeper, ensuring the ultimate comfort, cleanliness, elegance and safety in all guest rooms.

The Peninsula London offers a high level of service within a luxurious and elegant setting that is appreciated more with the contribution of this position, ensuring the highest levels of hygiene and cleanliness throughout.  

• An exceptional opportunity to join our high-profile flagship hotel opening in London
• Market-leading remuneration, service charge, and attractive benefits (Full Time & Part Time Opportunities available)
• Join our award-winning group, working alongside a highly experienced team

Key Accountabilities

• Ensure the highest level of cleanliness, quality and maintenance of the hotel’s guest rooms, stores, guest corridors, pantries, back areas (including Residences), with a keen eye for detail.
• Implement the departmental regulations, policies and procedures including but not limited to: House Rules and Regulations, Health and Safety, Emergency Response and Standard Operating Procedures. Assists Assistant Executive Housekeeper in Creating cleaning schedules, checklist development,
• Demonstrate commitment to uncompromising standards of excellence in room checks by leading team with open communication, daily briefings, debriefings, and periodic implementation of cleaning tasks. Take control of linen quality, chemical stock, and general store supplies, its availability on floors and provide necessary feedback to Assistant Executive Housekeeper.
• Manage daily task assignments for room attendants/porters and outlines the arrivals, departures, in house guest lists with traces. Take ownership in ensuring all arrival rooms are ready in advance with guest preferences set up and all occupied rooms are serviced and checked on time. Must consult closely with housekeeping coordinator to ensure house rooms status runs smoothly.

General requirements

• Previous experience within the housekeeping department and supervising a team in a luxury hotel for a minimum of 2 years.  
• Passion and appreciation of quality luxury hotel service and hygiene standards.   
• Excellent time management and organization, highly adaptable, naturally positive.
• Flexibility and capability of working under pressure.

At the Peninsula London, we look after:

Your financial wellbeing:

• Excellent salary package 
• Generous service charge distributed equitably to all colleagues
• Life Insurance
• Enhanced company contribution on pension plan

Your medical care:

• Medical cash plans including optical and dental coverage
• Enhanced maternity and paternity leave plan
• Workplace nursery salary exchange program

Your daily health routine:

• State of the art heart of house facilities including a gym, fitness classes, relaxation room, contemplation room and nursing mothers’ room
• Colleague restaurant with healthy and balanced 24/7 food offerings
• On-site occupational health and safety nurse and wellbeing education sessions

Other perks:

• High street and online shopping discounts
• Rewards and recognition initiatives
• Dry cleaning for uniforms and work attire

In 2023, we will share the next steps with suitable candidates prior to inviting you to meet with our team. During our intimate recruitment events, you will have an opportunity to engage with our leaders as well as gain a better understanding of our unique culture and why The Peninsula London will be a special workplace that you can call home.

We look forward to welcoming you to the Peninsula family and receiving your resume.