The Role

As ‘Reception Supervisor’ you’ll be on the front line delivering attentive customer focused service, you will focus on understanding brand standards and enjoy working as part of a successful team.

What you’ll be doing

• Supervising, training, coaching
• Delivering top quality Customer service
• First point of contact for our guests
• Work effectively with the team and other departments
• Checking guests in and out, processing payments
• Good knowledge of the hotel facilities and services we offer
• Maximising revenue through upsells and room sales
• Administration and Technology savvy
• Available to work when the team and customer needs you

What’ll make you a great fit for us here at Valor

You’ll never falter on striving for exceptional quality and standards. You’ll understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel.

You’ll be methodical and have high expectations of yourself and others. You’ll demonstrate your passion by taking pride in your work, delivering on your promises and doing the simple things brilliantly.

#March2023