Job title: Receptionist

Location: Maidstone Leisure Centre

Working Hours 30 hours per week, on a 2-week rota working early shifts and late shifts 

Salary: Up to £16,255 per annum (Up to £10.42 per hour + excellent benefits)

Serco manage the recruitment process on behalf of Maidstone Leisure Trust and manage their employees in the delivery of leisure services. Maidstone Leisure Trust will be your ultimate employer.

Here at Maidstone Leisure Trust and our partner Serco Leisure Operating Ltd our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a part time Receptionist to join our team.
 
As the Receptionist you will be the first point of contact for our customers. Your role is to provide concise customer information and service with regards to the facility and its offerings. The role will involve a high level of customer interaction, which will be face to face, emails and dealing with queries over the telephone. In addition, there will be times when you will be required to assist other members of staff.
 
You will help in facilitating a safe, fun, and professional working environment with excellent development opportunities and free membership, plus other benefits.
 
About you
 
We are looking to hear from candidates that have previous experience of dealing face to face with customers in a busy environment including sales experience if possible.
 
You will have good communication and customer care skills, have a maturity and calmness to work under pressure, the ability to handle cash and maintain customer records, as well as a good telephone manner and confident with using IT systems.
 
It is desirable that you hold any customer service qualifications as well.

If you feel you meet the above criteria, please apply today!
 
Why Join us
 
Meaningful and vital work: Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others. 

A world of opportunity: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity you need to evolve your career. 

Great people: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work. 

 
What we offer

• Free Gym membership
• Up to 6% contributory pension scheme
• Discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
• Interesting, varied, and enjoyable work
• A company that recognises your contribution