Receptionist - Richmond Hill Hotel - Reception

We’re an award- winning independent, destination hotel, restaurant & bar pouring experience, imagination, and heart into delivering hill-top magic for our guests. Our team is at the heart of everything we achieve here at Richmond Hill Hotel - our overwhelmingly positive reviews are testament to the hard work our teams put in. We’re committed to creating a great place for our teams to work and we’re delighted to have twice been finalists for ‘Employer of the Year’ and won a People award for our ‘Team Engagement’ amongst other accolades.

Currently taking applications for magicians. Mind-readers and expert jugglers? Or as you might be more commonly known - a Receptionist. You’re a mind-reader due to your ability to anticipate your customer’s wants before they even knew what they wanted. And juggler – because, you’ll be focused on delivering outstanding guest experience whilst overseeing a busy reception.

What's in it for you? Exceptional people deserve to be recognised and rewarded, and in addition to an industry leading salary, you can expect an extensive benefits package including: - access to hundreds of online freebies & discounts - free health cashback plan for you and your family - extra day’s holiday for every year you work for us (up to 5 additional days) - salary sacrifice schemes to help you buy a bike, laptop, or gym membership - our team can use our onsite gym - bespoke career development through internal and external training schemes - flexible working patterns as well as much more… 
Is this Receptionist role right for me? We’re looking for enthusiastic and talented individuals with a passion for hospitality. We embrace our core values of Diversity, Innovation and Generosity in everything we do, and we’re looking for originality, proactive thinking and understanding in our team members.  

As a Receptionist at Richmond Hill hotel, you will check in guests and respond to queries about the hotel. As clichéd as it sounds – you’ll constantly want to find innovative ways to put a smile on your customers face. It could be as simple as offering to book Amy a seat at the best table in our restaurant, after she has told you she’s spent the last two hours travelling and you knew the last thing she would want is to venture back out of the hotel again... Or it could be upgrading Chris’ room as he’s stayed with you five times in the last month and well, why wouldn’t we want to go above and beyond?

You’ll already be an established Receptionist, or a professional with a knowledge of the hospitality industry who lives breathes and sleeps outstanding service. You’ll be confidently able to respond to incoming queries to the hotel, whilst checking-in guests and all the time ensuring you provide outstanding first impressions.

What next? Send in your application, we can’t wait to see it! All applicants must be eligible to live and work in the UK.  

In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.