Receptionist - Heathrow, Hounslow

Receptionist - Heathrow, Hounslow

Just some of the benefits you will enjoy as a Receptionist:

• 12 complimentary hotel nights a year across Hyatt Hotels
• Discounted hotel stays across Hyatt not just for you but also your friends and family
• Free meals at our colleague restaurant
• 50% discount when you dine as a guest at selected Hyatt Hotels
• Uniform provided and laundered complimentary
• Holiday allowance increasing with length of service
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

What you will do as a Receptionist

• Checking hotel guests in and out and assisting with luggage when required
• Responding to internal and external calls, according to the Company procedure
• Being the first smiling face that our guests see welcoming them to the hotel
• Ensuring that all charges are correctly posted to the guests’ bills following the standard procedures
• Being aware of the hotel availability and that every opportunity to maximise room sales is taken
• Dealing with cash, cheque, and credit transactions in accordance with the hotel and company policy, and to ensure that any discrepancies are reported immediately
• Ensuring that the float handed over is checked and correct
• Ensuring that all messages received for guests are passed on accurately and as quickly as possible

About Hyatt Place London Heathrow Airport

Hyatt Place combines style, innovation and 24/7 conveniences to create an easy to navigate experience for today’s traveller. Featuring 341 bedrooms and 10 meeting spaces, the hotel is located a short distance from Heathrow Airport and offers excellent transport links to central London.

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the Hyatt family which has 1100 hotels in over 70 countries and is recognised as a UK Great Place to Work Company!

Next steps: Apply today for this Receptionist role and start your journey with Hyatt Hotels!