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Receptionist - The Wilmslow Hospital

HCA Healthcare
Wilmslow, Cheshire
Closing date
23 Mar 2023
Receptionist - The Wilmslow Hospital

Permanent Full-time (37.5 hours per week) - Shifts can be between: 6am - 2pm / 8am - 4pm / 10am - 6pm / 11am - 7pm / 12pm - 8pm / 1pm - 9pm

Salary - Starting From 19,000 depending on experience + Benefits (pension, health cover, flexible benefits and excellent career development)

About the Role

Receptionist is to provide a full range of administrative/receptionist duties for The Wilmslow Hospital in order to support the department/unit to deliver an excellent service to all our stakeholders. Receptionist ensures the smooth and efficient running of all outpatient clinics, day case and inpatient admissions.


  • Meet and greet patients, visitors, consultants and staff and deal with their enquiries efficiently and professionally
  • To receive telephone queries and communicate via e-mail, both internally and externally in an acceptable time frame
  • Maintain the ward diary and keep it up to date
  • Update and maintain knowledge of hospital services/facilities relevant to the unit
  • Ensure all outpatient clinic lists have been received timely and the diary is kept up to date
  • Admit and discharge patients on relevant systems
  • Add booking forms and pre admit unplanned admissions
  • To make bookings for consultant appointments and clinical investigations

Skills & Experience:

  • Good verbal and nonverbal communication skills
  • Accuracy and attention to detail
  • Grasp basic medical terminology
  • Teaching / training skills
  • Customer care skills
  • Ability to work under pressure
  • Ability to work under pressure, prioritising workload
  • Punctuality

If you would like to join HCA Healthcare UK as a Receptionist and be part of an organisation shaping a healthier tomorrow, we invite you to apply. Our application process is quick and easy, completing a 2-minute questionnaire and a portal access where you can upload your cv and track your application progress.


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