Head Waiter/ Head Waitress - Covent Garden, London

Head Waiter/ Head Waitress - Covent Garden, London

Gaucho is looking for an experienced and passionate Head Waiter/ Head Waitress to join our new opening in Covent Garden, London!

Benefits and Training for a Gaucho Head Waiter/ Head Waitress

• 50% off at all Gaucho and M Restaurants
• Referral and Length of Service Bonuses 
• Incentive and reward schemes
• Cycle to work schemes 
• RARE Benefits 
• Industry Apprenticeship Program Opportunities 
• Career Development and Training Programs
• Training provided by the Gaucho Academy 
• Breakfast and Dinner when working 
• 28 paid annual holidays

Key Responsibilities for the Head Waiter/ Head Waitress

• Work with the restaurant team to offer an exceptional Gaucho experience to all our guests through heightened hospitality.
• Be the face of Gaucho and demonstrate service excellence while following the Gaucho Cycle of Service and standards.    
• Strengthen and maintain product knowledge in order to host tables and guide guests with menu choices.    
• Support and assist the management team to maximise sales revenues by driving covers and average spend per head.
• Ensure all guest orders are received and processed professionally and accurately.  
• Help maintain a clean and organised restaurant at all times and follow all set-up and breakdown procedures.