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Central Reservationist - Stamford, Lincolnshire

The William Cecil
Stamford, Lincolnshire
£9.50 per hour
Closing date
23 Mar 2023

Central Reservationist - Stamford, Lincolnshire

Hours: 42.5 hours per week Fulltime /25 Hours per week part-time

Salary: £9.50 per hour 

We are on the search for two enthusiastic, and passionate individuals to join us Hillbrooke Hotels as a central reservationist.

As a central reservationist, you will serve a key role: To drive hotel revenue by handling and responding to all guest enquiries relating to bedroom and table reservations.

Some of your key responsibilities:

  • To ensure a consistent high standard of performance which demonstrates good teamwork, effective communication, consistent positive results and continuous improvement.
  • Interact with customers over the phone, email and via social media in a professional, friendly and confident manner.
  • Communicate with colleagues and managers to ensure all guest expectations are met.
  • To know all facilities and service within our hotels and in the local areas and share this with guests who need assistance.


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