Central Reservationist - Stamford, Lincolnshire
- Employer
- The William Cecil
- Location
- Stamford, Lincolnshire
- Salary
- £9.50 per hour
- Closing date
- 23 Mar 2023
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Central Reservationist - Stamford, Lincolnshire
Hours: 42.5 hours per week Fulltime /25 Hours per week part-time
Salary: £9.50 per hour
We are on the search for two enthusiastic, and passionate individuals to join us Hillbrooke Hotels as a central reservationist.
As a central reservationist, you will serve a key role: To drive hotel revenue by handling and responding to all guest enquiries relating to bedroom and table reservations.
Some of your key responsibilities:
- To ensure a consistent high standard of performance which demonstrates good teamwork, effective communication, consistent positive results and continuous improvement.
- Interact with customers over the phone, email and via social media in a professional, friendly and confident manner.
- Communicate with colleagues and managers to ensure all guest expectations are met.
- To know all facilities and service within our hotels and in the local areas and share this with guests who need assistance.
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