Golf Shop Assistant - Birchwood Park Golf & Country Club - Dartford, Kent

Golf Shop Assistant - Birchwood Park Golf & Country Club - Dartford, Kent 

Salary: £9.35 - £10.45 per hour

Hours: Fixed Term Contract April - October / 18 - 24 hours per week

An interest in the golf is preferred but not essential. Excellent staff benefits included along with a competitive rate of pay.

Applicants should have a positive attitude and enjoy working as part of a team.

MAIN DUTIES:

Responsible for set-up, maintenance and operation of the retail and golf department.  To assist and serve our members/guests with the requested retail, reception and country club experience ensuring service excellence and maximizes each sale opportunity for department and club.

RESPONSIBILITIES:

• Follows all company policies and procedures, e.g., attendance, timekeeping, dress code, name badge, appearance
• Reviews daily bookings, tee times, lessons, societies, aerobics and events
• Greets customers using name where possible.  Offers customers playing options and informs of daily offers and promotions.  Answers questions relating to retail and golf issues.
• Processes all telephone enquiries, green fee and other payments in a professional manner
• Reconcile all transactions and process orders through the ESP/check order system in an appropriate manner
• Offer assistance to customers on merchandise and facilities on offer
• Complete daily tasks and duties in a timely fashion
• Replenish shop stock and update promotions daily, ensure stock is secured out of hours
• Maintain and well presented retail area, with all items bar coded and security tagged
• Maintain the highest level of security never leaving the retail area unattended.
• Completes opening and closing procedures as per shift
• Assist in the training and development of new or less experienced co-workers
• Complies with BGL personnel policies and procedures and health and safety procedures
• To undertake any further duties as requested by the management