Receptionist/Telephonist - The Wellington Hospital
- Employer
- HCA Healthcare
- Location
- Wellington, Somerset
- Salary
- Competitive
- Closing date
- 23 Mar 2023
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Receptionist / Telephonist
Location - The Wellington Hospital - South
Maternity Cover - 12 month fixed term contract
37.5 hours/week Shifts between 7am to 7pm Monday to Sunday
Salary - Up to 23,500 + Benefits (pension, health cover, flexible benefits and excellent career development)
"We will look after you with a very attractive salary, private healthcare insurance for you and your family, contributory pension scheme and a vast range of additional rewards. Being part of a large, multisite, and established healthcare group, we can offer career progression, development and support to grow internally, in addition to funded courses."
About the Role
There is an exciting opportunity for a Receptionist / Telephonist to join The Wellington Hospital - South. You'll act as the first point of contact and 'face' of the Hospital, the Receptionist / Telephonist providing support and customer service to patients, colleagues and clients, ensuring their first contact with us sets the tone of first class service and support. The role will involve meeting, greeting and providing information in a friendly, professional and hospitable manner and ensuring the smooth running of the facility by providing any clerical support required.
Skills and Experience:
- Great customer service skill essentials
- Meet & greet patients on admission. Giving a warm welcome to all visitors to the hospital
- Follow Covid protocols: Screening questions to patients & visitors - Sanitize hands regularly. Wear mask whilst on duty.
- Answer incoming phone calls and route them to the person or department needed in a professional manner
- Issuing staff security passes and access
- A part of the cardiac & fire response team
- Training provided
If you wish to find out more about this opportunity, please apply for this role and a member of the team will be in contact shortly.
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