Marketing & Communication Manager - Sales & Marketing

Why us?

We are bringing the spirit of Soho to life in a glorious hotel. Join us for the opportunity to be part of a like-minded community of individuals from various backgrounds, opening a new and exciting hotel, restaurant and rooftop dining bar in the heart of Soho.

We are enthusiastic, generous, respectful and committed to delivering exceptional and brilliant service to other talents and guests. We also enjoy and take immense pride, in doing so. The way we treat others is how we would like to be treated ourselves and is at our core.

We want our hotel to reflect Soho in all its glory. We praise diversity, inclusion and forward-thinking. If you love people and create new memories for them through personalised service and diligence; we look forward to receiving your application - apply now.

What is in it for you?

• Meals on Duty
• Dry Cleaning & Laundry
• Bonus
• Holiday Allowance 22 + 8 national holiday (increases to 25 + public holiday with length of service)
• Company Sick Pay 2 weeks after 6 months of service (increases up to 24 weeks with the length of service)
• Optional Medical Plan
• Employee Assistance Program
• Season Travel Ticket Loan
• Cycle To Work Scheme
• Local Shop Discounts for the Team
• Incentive Scheme
• And more…

(Some benefits are granted after the probationary period)

Why You?

As a Talent of the Broadwick Soho team, you will drive the idea of being a glorious hotel that embraces the spirit of Soho, alongside making our guests feel as comfortable as we do through our beliefs of being independent, embracing, generous and exquisite.

Responsible to assist in managing the Marketing Budget efficiently and maximising partnership opportunities. Responsible for the execution of the Marketing Communications strategy for Broadwick Soho, including all Food and Beverage outlets. Collaborating with the Director of Marketing (DOM), Creative Director (CD) and Director of Sales & Business Development (DSBD). Establishing long-range objectives and specifying the strategies and actions to achieve them. 

Engage communities around defined topics by managing long-lead editorial calendars and monitoring online conversations. Participate in online discussions to build brand visibility, customer satisfaction and marketing/eCommerce support. Establish a positive online presence for Broadwick Soho including all aspects of the business. Integrating outlet-specific and brand messaging in a compelling and valuable way for participants. Measure the impact of online presence on the hotel’s overall business.

We believe in flexibility and multi-skilling and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and talents.

You will work with brilliant talent across the hotel so that we are one team delivering a seamless and memorable guest experience.

What do we need from you?

• Minimum 2 years of experience in a comparable position
• Experience within the hospitality sector
• Fluent in English
• Essential Computer Skills
• Mathematical Reasoning
• Oral Comprehension
• Reading and writing Comprehension
• Understand different data sources 
• Use reporting tools to create meaningful analyses.
• Understanding of programmes such as InDesign, Photoshop etc...
• Knowledge of media production, communication, and dissemination techniques and methods
• Devising Sales Strategies and Solutions
• Using appropriate interpersonal styles and communication methods to gain prospects’ and clients' acceptance of products, services, or ideas
• Ensuring that a call serves its sales objectives
• Providing timely coaching, guidance, and feedback to help others excel on the job and meet key accountabilities
• Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons
• Exhibiting behaviour styles that facilitate adaptation to the demands of the sales role
• Driving and supporting the implementation of sales strategies and systems
• Seeking and taking appropriate actions on feedback and taking responsibility for implementation success. 
• Understanding and utilizing economic, financial, industry and organizational data
• Accurately diagnosing guests’ business strengths, weaknesses and key issues that can inform sales
• Enter and locate work-related information using computers or point-of-sale systems
• Read and visually verify information in a variety of formats
• Maintain confidentiality of proprietary materials and information
• Follows all company and department policies and procedures
• Protect the privacy and security of guests and co-workers
• Perform other reasonable job duties as requested
• Required to work occasional weekends and varied hours based on business needs

If you are interested in collaborating with us, please apply online or on our website: broadwicksoho.com/career. Kindly note, we do not accept any applications directly.

Broadwick Soho is committed to responding to every single application. However, due to the high volume of applications, please allow us two weeks to review and respond.

All applicants must be eligible to work in the UK.