Food & Beverage Assistant - Ashby-De-La-Zouch, Leicestershire

After travelling down our beautiful driveway, you will find Champneys Springs settled amongst 31 acres of beautiful open parkland, our tranquil Leicestershire location is a modern take on a country style spa hotel. Our Springs resort is the UK’s first purpose-built health spa, and we continue to champion the best of health and wellbeing and the Champneys way of life.

Champneys Springs has 89 bedrooms for residential guests, and we welcome up to 50 day guests per day. We also have a club membership offering for those who live locally and wish to use our amazing facilities.

Our Food and Beverage Assistants have a complete working knowledge of the menus, menu ingredients and what is available for that day.

In this role you will provide consistent levels of excellent service, you will be courteous, professional, and have a passion for what we do. You will help to drive sales within the F&B department while being an ambassador for Champneys.

Some duties and responsibilities include;

• Ensuring the F&B area is well presented, inviting and to the to the standard our guests expect
• Have a full and sound knowledge of dietary needs
• Ensuring all literature available for our guests and have sound knowledge on calorific values and basic nutrition in order to advise guests on their menu choices
• Having a complete knowledge of all food & beverage menus enabling you to help with any guest queries
• Taking reservations, orders, delivering ordered Food & Beverages
• Maintaining a clean working and dining area and maintain cellar areas in a clean, safe and hygienic condition to ensure quality of wet products.
• Prepare restaurant & bar areas for service in accordance with Company standards and procedures.
• Serve guests with drinks and meals in accordance with Company and hotel standards and procedures and taking every opportunity to upsell.
• Rotate bar stocks and maintain sales displays according to Company and hotel guidelines.

Benefits

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Exceptional and comprehensive mental health app
• App technology for all our essential forms
• In house social media connecting our Champneys Family
• Access to Learning & Development aimed at job satisfaction and career advancement
• Mental Health Awareness Days
• Merlin Entertainments Attraction
• Free parking
• Professional Uniform