Skip to main content

This job has expired

Head Waiter/Waitress - Mayfair, London

Employer
Claridge's
Location
Mayfair, London
Salary
Competitive
Closing date
5 Apr 2023

Job Details

Head Waiter/Waitress - Mayfair, London

We are seeking a driven Head Waiter/Waitress to join the team at Claridge’s.

Set in the heart of Mayfair, Claridge’s is an art deco icon and a byword for understated elegance. Since the 1850s, Claridge’s has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service. There are many 5-star hotels in London but nowhere quite like Claridge’s. The hotel is a unique combination of splendour and charm with long-standing connections with royalty that have led to it sometimes being referred to as “annexe to Buckingham Palace”. Claridge’s has a famous all-day dining and Afternoon Tea restaurant the ‘Foyer & Reading Room’, L’Epicerie that offers a culinary theatre of the kitchen, and three bars: Claridge’s Bar, the intimate Fumoir and effortlessly elegant Painter’s Room.

As a Head Waiter/Waitress you will be responsible for:

  • Creating memorable experiences for our guests, simultaneously ensuring that service is prompt and professional.
  • Overseeing a team of waiters, ensuring that our standards are adhered to.
  • Overseeing and assisting in the set up of the dining room including table settings, waiter stations and stock.
  • Handling complaints in a timely and efficient manner.
  • Ensuring that licensing laws, health and safety legislation is adhered to.

Successful candidates for our Head Waiter/Waitress opportunity will:

  • Demonstrate genuine dedication to Claridge’s and show a commitment to consistent quality in our product and service.
  • Provide intuitive service, with absolute understanding of our guests needs to create exceptional service experiences, that result in lasting memories
  • Be motivated, creative and have worked in a similar role, within a five star or fine dining environment.
  • You will have a passion for food and quality products, be a team player who is an avid learner who wants to be challenged and developed.
  • Be fluent in spoken and written English, a second language is desirable, however this is not a prerequisite.
  • Demonstrate the ability to work in a pressured environment with the most demanding guests.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service.

In return we offer fantastic industry leading rewards and benefits, including:

  • Excellent salary and benefits
  • Exceptional opportunity for personal training and development
  • Internal transfer and promotion opportunities
  • 50% Food and Beverage discount across the Maybourne Hotel Group
  • Hotel guest experience for employees
  • Preferential room rates for yourself and your family
  • Travel card loan
  • Meals on duty
  • Pension scheme
  • Employee assistance helpline and occupational health service
  • Free GP online video consultations via GP service
  • Paid birthday leave

Terms and conditions apply to all benefits

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Company

Set in the heart of Mayfair, Claridge’s is an art deco icon and a byword for understated elegance. Since the 1850s, Claridge’s has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service. There are many 5-star hotels in London but nowhere quite like Claridge’s.  The hotel is a unique combination of splendour and charm with long-standing connections with royalty that have led to it sometimes being referred to as “annexe to Buckingham Palace”. Claridge’s has a famous all-day dining and Afternoon Tea restaurant the ‘Foyer & Reading Room’, L’Epicerie that offers a culinary theatre of the kitchen, and three bars: Claridge’s Bar, the intimate Fumoir and effortlessly elegant Painter’s Room.

 

Company info
Mini-site
Claridge's
Telephone
02074096390
Location
Brooks Street
Mayfair, London, UK
London
W1K 4HR
GB

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert