Assistant Food & Beverage Manager - Bloomsbury, London

Assistant Food & Beverage Manager - Bloomsbury, London

Imperial London Hotel Group - Russell Square

40 Hours (Fully Flexible 5 out of 7 days weekly rota)

£27,000 + Service Charge + Benefits

Imperial London Hotels opened their doors to guests in Bloomsbury, Central London since 1837. All that time they have been operating as an independent family business, providing a warm welcome to those who stay in one of their Russell Square based Hotels. 

Imperial London Hotels currently operates seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises.

The portfolio includes The Royal National Hotel which remains UK largest hotel with over 1,600 rooms. The Bedford Hotel, The City Sleeper, The President Hotel, The Tavistock Hotel, The Morton Hotel and The Holliday Inn, Bloomsbury.

Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4* Deluxe Hotel in 2024.

We are now recruiting for an Assistant Food and Beverage Manager.

As Assistant Food and Beveragze Manager,  you will help deliver unforgettable dining experiences for our guests through supporting your F&B Manager with the day to day running of our restaurant outlets. Deputising for your F&B Manager you will help create an exciting work atmosphere for the team to deliver great results and the highest standards of food and beverage, health and safety and guest satisfaction consistently on each shift.

Key Duties will include the following:

• Oversee F&B service and maintain responsibility for food and beverage in these spaces, that all functions run smoothly, and customer requirements are met.
• Liaise regularly with Hotel General Manager and operational teams both front of house and back of house on departmental performance and that they are updated on information or issues.
• Receive and respond to all customer feedback ensuring satisfaction regularly ensuring all guest feedback is dealt with in a professional and efficient manner.
• Take responsibility for stock ordering and inventory for each outlet, ensure that all equipment and materials are ready for service.
• Ensure that all cash procedures are adhered to and monitored. Review daily sales and beverage costs and track against budget, plan and forecast future sales and revenue opportunities.
• Support F&B Manager with the recruitment and onboarding all F&B team members, inspiring them to deliver the best customer service at every opportunity and prepare schedules so that there is adequate staffing levels to run each shift.

What we would like from you

• Previous experience gained as Restaurant Manager or F&B supervisor within a fast-paced environment with a passion for all things food and beverage.
• A Passion for hospitality – you are all about creating memorable experiences that leaves our guests wanting to come back again and again.
• Personable and engaging able to build rapport easily, with great communication skills both with internal departments and guests alike.
• Excellent attention to detail and thrive in a fast-paced environment.
• Not afraid to roll up your sleeves  you can multi-task and also adapt to changing priorities, keeping a calm approach when under pressure.
• You will be a natural leader, with the ability to motivate and develop a team to develop their skills and knowledge and coach them to reach their full potential.

What you’ll get in return

• Holidays 28 (inc. of bank holidays) increasing with length of service up to 33 days.
• Free Meals on Duty and Uniforms
• Workplace pension scheme
• £300 Refer a Friend Scheme
• Opportunity to explore other roles within ILH Group after 1 year of service.
• 30% discount to friends and family in our hotels (excluding Morton Hotel)
• Interest-free season ticket loan (after probation)
• Training and development through our ILH Group Academy
• Employee recognition awards, Christmas Party and other social events.
• Local discounts at Gym, Dry Cleaners, and Restaurant outlets
• Reward and recognition schemes
• e-points to be used across several high street brands and online retailers.
• Supported by Hospitality Action
• Wage stream – flexible access to pay
• Local discounts at Gym, Dry Cleaners, Restaurant outlets