Head Housekeeper - The St George Hotel - Harrogate, North Yorkshire

Head Housekeeper - The St George Hotel - Harrogate, North Yorkshire

Job Type: Full Time

Positions Available: 1

The Inn Collection Group - multi-award-winning pubs with rooms in outstanding locations across the North of England are looking for a Head Housekeeper to join the team at The St George Hotel.

Our Housekeeping team, led from the front by our Head Housekeepers, are key to giving our customers a relaxing and comfortable break away from the stresses of everyday life. When our customers stay in an Inn Collection bedroom, your eye for detail and room servicing skills will be what they remember.

Let's take a closer look at those benefits first of all:

BENEFITS:

• (New!) Extra paid holiday in month of your birthday
• (New!) 50% off food in any of our Inns
• (New!) £1 bed and breakfast in any of our Inns during January, February or March
• (New!) 1/3 off room bookings all year round
• Weekly pay
• Meals on duty
• Team member referral reward
• Employee Assistance Programme
• Tronc
• Working for Best Pub Employer at the Publican Awards

A successful Head Housekeeper candidate will:

• Lead, build and be part of a team.
• Be friendly, with a good eye for detail.
• Be able to remain calm under pressure.
• React to guest requests so that we exceed expectations.
• Be able to work mornings through to mid-afternoon shifts as standard.
• Be punctual, well turned out and conscientious

Responsibilities of the Head Housekeeper include:

• Managing the workloads of the housekeeping team to prepare the rooms for the bookings that evening.
• Assisting in recruiting and motivation of a team of skilled housekeepers.
• Cleaning rooms to our high standards.
• Ensuring all our public areas are presented in their best light – clean and welcoming.
• Reporting any maintenance issues to keep up standards.
• Following guidelines to keep everyone safe.
• Working as part of the wider team with the shared goal of creating memorable visits.
• Managing your stocks of linen, towels and room supplies.

INN COLLECTION VALUES:

• CUSTOMER FOCUS - We ALWAYS put our customers first
• COURAGE - We always have the confidence in our convictions and we have a go.
• EXECUTION - We always ensure we get things done 
• HONESTY - We always speak freely
• RESPECT - We treat people how we like to be treated ourselves
• RESULTS - We deliver our own and our teams' targets.

If our values match your values - get in touch soon!