Night Porter - Wordsworth Hotel - Grasmere, Ambleside

Night Porter - Wordsworth Hotel - Grasmere, Ambleside 

Job Type: Full Time

Available Positions: 2

About Us

The Inn Collection Group is a multi-award-winning hospitality group with inns based across the North of England. With outstanding locations across the Lake District, Northumberland, County Durham, and North Yorkshire, our inns are in some of the best coastal and countryside spots in the UK.

Why work for Inn Collection Group?

We didn’t win Best Pub Employer at the Publican Awards by accident. At Inn Collection Group we focus on having the best people join our teams and we recognise and reward this with generous friends and family discounts across our Inns, tronc tips, bonuses, great rates of pay, quality training and progression opportunities to name a few.

Night Porter Responsibilities

• Be over 18 years old.
• Reporting to Duty Manager
• Greet, check in and out guests
• Deal with all guests enquiries at the bar , reception and over the phone
• Ability to use the till and prepare bills/check in and out
• Serve guests in a professional manner
• Keep the restaurant, lounge and toilets tidy and clean.
• Prepare the restaurant for breakfast and putting out buffet table.
• Patrol the Hotel for security checks.
• Follow the department polices, procedures and service standards.

Skills and Qualities required:

• Able to work on your own
• Has excellent customer service skills
• Friendly & approachable
• Upbeat & positive attitude
• Great communication & organisational skills