Head of Facilities - Northumberland

Haven Holidays
Alnwick, Northumberland
Closing date
12 Apr 2023
Head of Facilities - Northumberland

Come and join us as a Head of Facilities and help us create great memories that last a lifetime! This is a fantastic opportunity for a talented leader to join our Haven Team on a full time, permanent basis.

Haggerston Castle is a large holiday park, comprising of over 1100 holiday homes, multiple F&B venue central facilities, swimming pools, golf course, boating lakes and a significant Activities, arcade and Leisure proposition, all set in Beautifully maintained ground and gardens. With a 132 pitch development nearing completion, Haggerston is in a period of significant investment and as Head of Facilities you will play a huge part in the success of these exciting developments on Park.

A little About Us & What's In It For You 

At Haven we are on a mission, to give our guests a great time with memories that last a lifetime. We are part of the award-winning Bourne Leisure family, with our 39 wonderful Haven Parks, stretching across the whole of the UK. We are proud to be one diverse Team in the business of making holiday magic, where every one of us has an important part to play, creating memories for our guests and looking after each other with genuine care and understanding. Helping us to become the UK's most loved holiday and holiday home business.

- Free use of our Leisure Facilities, including swimming pool
- 50% Discount off food on Park, including with our partner brands
- Opportunity to use our Corporate Box at the O2 Arena
- Fantastic Discounts with many national Brands & Retailers
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels
- Reward & Recognition Schemes
- Great opportunities to develop with fully funded qualifications (Level2 to Masters Degrees)
- 20% Discount in our on-Park shops
- We offer a fantastic Health, Mind & Money Support Programme

SALARY: Highly Competitive + up to 25% Annual Bonus
WORKING HOURS: 45 hours per week over 5 days

What You'll Be Doing

As the Head of Facilities you will be responsible for all site maintenance, facilities management and the Cleaning Operations. Working closely with all members of the Park Leadership Team, oversee all park infrastructure activity.  Ensure every department is well maintained, caravan siting and moves are conducted efficiently and safely.   The Head of Facilities will lead a multi-disciplined team to create Park environment for our guests and Owners to enjoy.

Responsible for:
- The presentation of all external areas of the Park
- Park sustainability plan
- Maintenance across the Park, to include grounds, buildings, equipment
- The cleaning operation across park ensuring a high level of cleanliness standards
- Supports major capital development projects, working closely with the GM, Project Manager and contractors.
- Networking and building relationships with local Parks, suppliers and contractors to leverage cost opportunity
- Managing a large team of cleaners, ensuring caravans and the park are clean in line with H&S and Cleanliness guidelines.
- Core infrastructure of the Park ensuring business continuity. Ensuring compliance with all statutory and brand safety polices associated with Gas, Water, Electric, drainage, Caravan Siting. 

What We Would Like You To Bring

- Strong management and leadership skills to lead broad teams
- Previous experience in a senior role within facilities management
- Confident decision maker
- Sound knowledge of health and safety legislation
- Can exercise sound judgement and manage conflicting priorities when under pressure
- Have had previous responsibility for working with financial budgets
- Has previously managed a profit centre with both revenue and expenses

You may start with us as a Head of Department and grow into a General Manager's role...Either way we would love an opportunity to discuss our Park based roles with you and all we have to offer you by joining our One Great Team at Haven!

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