Do you have a proven track record of helping to ensure the preservation and presentation of collections, sharing your work with visitors and bringing the history of collections to life, then please read on.

This is a fixed term opportunity is for an annualised 1608 hours, running until the end of February 2024. This works out at 35 hours per week for 48 weeks. Regular weekend and bank holiday working is a key component of this role to support the business needs during opening hours to visitors. You are likely to work 3 in 4 weekends as part of your usual working pattern.

Interviews will take place at Rufford Old Hall on 3rd April.

If you have any questions before the job advert closes, please contact Katie Owen (Senior Collections & House Officer): katie.owen@nationaltrust.org.uk

Rufford Old Hall and its surrounding gardens and woodland provide visitors with a true Lancashire experience. It was home to the Hesketh family for over five centuries and the diminutive size of the property still gives it a lovely, homely feel today. Although the Hesketh family no longer reside at Rufford Old Hall, there is a still a close family here made up of our National Trust staff and volunteer family who work together to care for this beautiful house and grounds. 

You’ll be responsible for the daily opening of the house, ensuring appropriate resources are in place to be able to provide a consistently excellent service for our visitors. Working with a team of Collection Assistants, you'll manage the team responsible for implementing conservation routines, preventive conservation and annual deep cleaning programme within the house to ensure excellent standards of care, delivering strategies to improve conservation.

You'll collect and record information during housekeeping cleaning routines to inform our understanding of the house and the collection, and use preventive conservation techniques to improve how we conserve, interpret and present the property. You’ll enjoy telling visitors about our fascinating history, sharing tales from the past as well as your personal experience of working here.

• Knowledge of customer care and approaches to optimising visitor enjoyment.

• Good team player with day to day line management and supervisory skills.

• Good interpersonal skills enabling relationships to be maintained.

• Some knowledge and experience of managing costs and expenditure.

• Willing to contribute original or imaginative ways to make elements of the collection or house that are difficult to reach accessible to all visitors.

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust properties for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice

Click here to find out more about the benefits we offer to support you.