Collections & House Officer - Tunbridge Wells
- The National Trust
- Tunbridge Wells, Kent
- 21,684 pa
- Closing date
- 29 Mar 2023
Do you have a proven track record of helping to ensure the preservation and presentation of collections, sharing your work with visitors and bringing the history of collections to life, then please read on.
Interviews for this role will be held on the 30th March.
What it's like to work here
This country house, romantic garden and fairy-tale castle are set within a beautiful wooded estate. Scotney Castle is a big growth property in the region, with the team working to improve the visitor experience and facilities. Family-friendly activities at the site include a natural play trail, den building and summer adventures. You'll need your own transport to get here, however this is an exciting time to join the team within a fast-changing and innovative location.Click here for more information about this location
What you'll be doing
You’ll be responsible for the daily opening of the house, ensuring appropriate resources are in place to be able to provide a consistently excellent service for our visitors. Working with a team of Collection Assistants, you'll supervise the team responsible for implementing conservation routines, preventive conservation and annual deep cleaning programme within the house to ensure excellent standards of care, delivering strategies to improve conservation.
You'll collect and record information during housekeeping cleaning routines to inform our understanding of the house and the collection, and use preventive conservation techniques to improve how we conserve, interpret and present the property. You’ll enjoy telling visitors about our fascinating history, sharing tales from the past as well as your personal experience of working here.
Who we're looking for
- Knowledge of customer care and approaches to optimising visitor enjoyment.
- Good team player with day to day line management and supervisory skills.
- Good interpersonal skills enabling relationships to be maintained.
- Some knowledge and experience of managing costs and expenditure.
- Willing to contribute original or imaginative ways to make elements of the collection or house that are difficult to reach accessible to all visitors.
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust properties for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice
Click here to find out more about the benefits we offer to support you.
The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever.
The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world.
Its achievements have enabled the general public and the Trust’s members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement.
The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.
- The National Trust
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